Viewing 5 posts - 1 through 5 (of 5 total)
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  • November 28, 2018 at 10:45 am #1038403
    Jamesowen

    Good dad,

    I am currently having an issue with loading my blog page. The problem arises when I try to preview the changes I have made to my blog page, once I hit preview changes it opens a new tab and goes to my home page. However, this is not the only issue as when I select to go to my blog page none of the changes have been made and it is stuck on a layout I did weeks ago. I have asked around and no one seems to know what the issue is.

    November 28, 2018 at 12:37 pm #1038465
    Victoria

    Hey Jamesowen,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Could you please attach some screenshots of the issue?

    Best regards,
    Victoria

    November 28, 2018 at 12:37 pm #1038466
    Victoria

    Hey Jamesowen,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Could you please attach some screenshots of the issue?

    Best regards,
    Victoria

    January 15, 2019 at 3:34 pm #1054151
    Jamesowen

    So if you go to my Blog page you will see there is nothing on the back end. Go to templates and select the “blog categories” template. Once it has loaded update the page and preview the changes. When the new tab opens you will find yourself on a different page that is not the same layout as the “blog categories” Template. I don’t think I need to attach images as you can follow the instructions and see what happens

    January 15, 2019 at 7:13 pm #1054287
    Victoria

    Hi Jamesowen,

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

    Best regards,
    Victoria

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