Viewing 3 posts - 1 through 3 (of 3 total)
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  • August 14, 2014 at 12:06 pm #304327
    Jamie A

    Not sure if this an Enfold issue, Plugin Issue, or Host provider (crapy cheap shared hosting with OVH)

    However every three or four times that I load a page the website times out and goes to a blank white page.

    I have to hit refresh on the browser to bring back the page? This keeps happening and is starting to annoy me.

    I know it may not be Enfold theme but is the issue happening when you visit my site ? (ShutterLIVING.com)

    And is there any recommendations you can make to resolve this ?

    I have Super cache installed, however disabled as Im working on the site)

    August 15, 2014 at 10:51 am #304801
    Dude

    Hi Jamie A!

    The white page sounds like a server timeout (i.e. the server just stops to process the php code). My recommendation is to check if supercache solves the issue if it’s activated. If yes just keep it activated and all users who are not logged in should not notice the server timeouts. If SuperCache doesn’t help you can try w3tc instead: https://wordpress.org/plugins/w3-total-cache/ . If both plugins can’t solve the issue I recommend to switch to another host or to upgrade your current web hosting plan.

    Cheers!
    Peter

    August 15, 2014 at 4:01 pm #304958
    Jamie A

    …thanks Peter a million, It seems to have reduced today which leads me to think it was a server issue, Got my cache switched on now thanks for the advice… and yes i think it is time i upgraded my host.

    Resolved.

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