Viewing 10 posts - 1 through 10 (of 10 total)
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  • February 27, 2018 at 9:32 pm #918644
    taylorchiu

    Hello there – I’m having some trouble with the sizes of blog post images. Some of them are showing up the correct size, but looking pixelated, and others are showing up smaller and justified left. I’d like all the blog post images to be as wide as the text and in good resolution for all posts. My client is a photographer so image quality is important. I’m wondering if part of the problem is the quantity of images on her site? She has tons of photos – could that affect this?

    The blog page also has a spacing issue in the “More from the Blog” section – posts aren’t lined up with the search widget, although the grid row for that section is set to ‘align to top’.

    Thanks for your help!

    February 27, 2018 at 11:09 pm #918705
    Jordan Shannon

    Hey taylorchiu,

    Make sure you select a high resolution version when you are adding the image in question. Also, do you having any caching plugins installed?

    Best regards,
    Jordan Shannon

    March 12, 2018 at 6:38 pm #925643
    taylorchiu

    Hello – I’ll make sure my client is selecting a high resolution version when uploading images.
    We don’t have any caching plugins installed – should we?

    It’s strange because the phots used to show up at the correct size and then they got smaller. When you click on the blog post – this one for example: https://www.katiekaizerphotography.com/2018/01/26/laura-and-chris-a-new-years-eve-wedding-in-ireland/ – the photos start out large and then get smaller as the site loads. Wondering what that is all about?

    Thanks!

    March 12, 2018 at 6:42 pm #925646
    Jordan Shannon

    Hi,

    So this is a new issue? Please try disabling all active plugins so we can see if this issue resolves.

    Best regards,
    Jordan Shannon

    March 12, 2018 at 7:22 pm #925675
    taylorchiu

    I’m really nervous to disable all plugins – won’t that mess up the site in various ways? Will I have to do a lot to get it back or is it just an on/off switch?

    March 12, 2018 at 7:27 pm #925678
    Jordan Shannon

    Hi,

    It is basically an on/off switch. You disable each one individually, and if it does not solve the issue simply turn it back on.

    Best regards,
    Jordan Shannon

    March 12, 2018 at 7:32 pm #925681
    taylorchiu

    Yup – that fixed the image size problem on the blog page! But I need to turn a lot of those plugins back on…

    March 12, 2018 at 7:35 pm #925683
    Jordan Shannon

    Hi,

    Yes, this is unfortunately the nature of troubleshooting an issue. I am glad that the sizes are back though. What you would want to do now though is re-active the plugins one by one. When the issue comes back, the last activated plugin is likely the problem.

    Best regards,
    Jordan Shannon

    March 12, 2018 at 7:49 pm #925692
    taylorchiu

    ok – will do. Thanks for your help!

    March 12, 2018 at 7:55 pm #925696
    Jordan Shannon

    Hi,

    No problem at all. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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