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  • March 10, 2016 at 7:58 am #596122
    Hoang Truong

    Dear Kiresi team,

    My blog part at my web http://mekongtrails.com/travel-stories-along-mekong/ has some broblem and we preciate your help:

    1. Recently the blog display has showed some texts that I did not enter and could now know how to delete it. This is only at two latest posts. Please see https://www.flickr.com/photos/longvnt/25362338640/in/dateposted-public/
    2. The Blog display has two pages, but clicking to second pay still show the first one.
    3. My latest blog post does not enable the comment closing but it still close. how can I open it again?

    Thanks very very much for your help.

    Hoang.

    March 11, 2016 at 6:29 am #596701
    Hoang Truong

    Dear Kriesi team,

    Could any help this please.

    Hoang

    March 11, 2016 at 6:40 am #596713
    Rikard

    Hi Hoang,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Thanks,
    Rikard

    March 11, 2016 at 7:27 am #596726
    Hoang Truong

    Hi Rikard,

    In the latest and second latest post of blog, there are hundreds of unwanted links. Search “West took a long pause” in the source code of the latest blog post (8 things) and search “Kim Kardashian” for the second latest post you can see the links,

    Please find account info below.

    By the way could you also help to adjust this: in the tab or adcordion, when click into that tab, it changes to the color of navy green. I saw this in the mobile, but does not work in laptop.

    Thanks,
    Hoang

    • This reply was modified 8 years, 9 months ago by Hoang Truong.
    March 14, 2016 at 5:50 pm #597898
    Hoang Truong

    Dear Kriesi team,

    Hope any can help please.

    Thanks,
    Hoang

    • This reply was modified 8 years, 9 months ago by Hoang Truong.
    March 17, 2016 at 4:44 pm #599695
    Andy

    Hey!

    refrain from bumping into your own thread, as it pushes it behind in our queue and marks it as answered and then we can’t provide a faster reply to you.

    Open one ticket for one issue and a new one for another.

    So I checked your flickr screenshot and it looks you could fix it already, because your excerpts are different now. Can you confirm? or do you still need help with this?

    You are using an old version of the theme, so please upgrade to Enfold 3.4.7 and let us know if you still need help afterwards.

    Best regards,
    Andy

    March 19, 2016 at 5:23 pm #600718
    Hoang Truong

    Thanks Andy,

    I have updated the theme and it works now. I have also fixxed the excerpt issue. This thread is closed. I will search the support or open others for other helps.

    Thanks,
    Hoang

    March 21, 2016 at 7:25 am #601072
    Rikard

    Hi,

    Great, glad you got your problems fixed :-)

    Regards,
    Rikard

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