Viewing 6 posts - 1 through 6 (of 6 total)
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  • March 13, 2020 at 1:53 am #1192809
    db151mod

    Hi, I updated the theme, then I put it in maintenance, and I can no longer access the administration panel, the site remains in the maintenance page, with no access

    March 13, 2020 at 8:18 am #1192837
    Rikard

    Hey db151mod,

    Thanks for the details, could you post WordPress login details as well please?

    Best regards,
    Rikard

    March 21, 2020 at 3:15 am #1194982
    db151mod

    hello, I solved grazi emille, but now I have a problem, advanced editor works only on home, on other pages of the site it does not work, how can I solve it? thank you very much

    March 21, 2020 at 1:56 pm #1195061
    Nikko

    Hi db151mod,

    It’s not a common issue and we’ll need to check the backend in order to further inspect it.
    Please give us temporary admin access and post it in private content.

    Best regards,
    Nikko

    March 21, 2020 at 9:07 pm #1195143
    db151mod

    Hi, thanks for the quick reply, I have sent details for admin backend access.
    thanks a lot

    March 22, 2020 at 6:52 am #1195192
    Rikard

    Hi,

    Thanks for that. I changed your settings to use the Classic Editor in the main page of the theme options, and that seems to have helped. Please review your site.

    Best regards,
    Rikard

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