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  • March 13, 2018 at 3:00 am #925831
    cd2s

    Hi Kriesi Team

    We updated one of my client’s website to all the latest installs a few days ago and we now cannot view the Product Page. It only loads a blank page. I tried to restore the last couple of updates to see if that makes a change (of which one updated the WooCommerce Database). It is still loading a blank page.

    Would you be able to have a look as I am not quite sure where it’s going wrong? Enfold is updated to the latest version.

    Access details below, in case you need them.
    Thanks so much & Kindest Regards, Corina

    March 13, 2018 at 3:46 am #925841
    Mike

    Hey Corina,
    I believe your issue can be solved with this solution: https://kriesi.at/support/topic/4-2-5-woocommerce-issue/#post-923535
    Please try.

    Best regards,
    Mike

    March 13, 2018 at 5:46 am #925873
    cd2s

    Hi Mike

    Thank you soooo much, you guys are awesome. That fixed the issue.
    Sorry, I searched before but for some reason, this solution did not come up.
    Appreciate your help.
    All the best,
    Corina

    March 13, 2018 at 5:49 am #925874
    Nikko

    Hi Corina,

    Glad that we could help. Thanks for using Enfold and have a great day! :)

    Best regards,
    Nikko

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