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  • #1197895

    I’m getting a ton of white space on the top of sub pages on mobile and tablet displays:
    Sample responsible pages

    https://snipboard.io/riXR89.jpg

    Website

    • This topic was modified 4 years, 8 months ago by hostworks.
    #1198702

    Hey hostworks,
    Sorry for the late reply, I took a look at many of your pages but didn’t see the error, have you since made changes?

    Best regards,
    Mike

    #1198716

    It only happens on a phone in portrait or landscape. Tablet and desktop are fine. Thanks.

    #1198811

    Hi,
    Perhaps try clearing your browser cache, Please see the screenshots in Private Content area.

    Best regards,
    Mike

    #1198919

    Exactly, what is the space and line under the photo in this shot https://savvyify.com/img/image/Hwbm?

    #1198957

    Hi,
    Thanks, I see now.
    Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    @media only screen and (max-width: 767px){
    #full_slider_1, #full_slider_1 .av_slideshow_full.avia-slideshow, #full_slider_1 .avia-slideshow-inner, #full_slider_1 .avia-slideshow li, #full_slider_1 .avia-slideshow li img {
        min-height: 300px !important; 
    }
    }

    Best regards,
    Mike

    #1198959

    Thanks, I already had:

    @media only screen and (max-width: 767px) {
    #full_slider_1,
    #full_slider_1 .av_slideshow_full.avia-slideshow,
    #full_slider_1 .avia-slideshow-inner,
    #full_slider_1 .avia-slideshow li,
    #full_slider_1 .avia-slideshow li img {
    min-height: 350px !important;
    }
    #full_slider_1 .avia-slideshow li img {
    width: 100%;
    }

    But, didn’t have the !important; on the line.
    Now, I’m just down to one item as we are going live today. Waiting to hear back from Victoria on https://kriesi.at/support/topic/getting-strange-navigation-results-when-scrolling-down/#post-1198711

    #1198966

    can you see this on your phone?
    https://snipboard.io/SIqrto.jpg
    for some reason, the zip code, phone and email are showing red on a phone.Only the email should be red as it is a link.

    #1199065

    Hi,
    I believe that your screenshot is from your /contact/ page and I do not see these as red, only the email address.
    I believe you are looking at this with an iPhone which automatically links phone numbers, even when there is no link.
    This is the answer from IOS on the topic

    Regrettably iOS has no option to manually set character strings it “sees” as Hyperlinks or Phone Nos. as text only instead of active links.

    But this maybe a solution
    Try adding this code to the end of your functions.php file in Appearance > Editor:

      function add_custom_meta(){
    	?>
    	<meta name="format-detection" content="telephone=no">
    	<?php
    	}
    	add_action('wp_head', 'add_custom_meta', 1);

    Then clear your browser cache and check.

    Best regards,
    Mike

    #1199107

    Thanks Mike, that is a strange fix, but it seems to work, thank you very much! one more fix and I’m ready to go live.
    Have you any idea or have you seen this?

    #1199319

    Hi,
    The site seems down now, do you have a new url?

    Best regards,
    Mike

    #1199358

    We had to push live here’s the link
    https://lbstymkiw.com
    Again, this is only happening on Chrome and FF on the longer pages.

    • This reply was modified 4 years, 7 months ago by hostworks.
    #1200498

    Hi,
    Thanks, I took a look at your other thread and posted a comment, I recommend closing this thread and continuing there.

    Best regards,
    Mike

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