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AuthorPosts
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January 7, 2025 at 12:26 pm #1474767
Dear Folks,
Please help.
Since few days, i can’t see any content in back office thru advanced layout editor anymore.
Many thanks for your precious help.
Best regards,
JamesJanuary 7, 2025 at 1:15 pm #1474774Hey James,
Could you try updating the theme to the latest version (6.0.8) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/.
Best regards,
RikardJanuary 8, 2025 at 9:56 am #1474817Dear James,
Thank you so much.
Since i use wp online account i had to install “envato market plugin” to update enfold theme.
The blank page has disappeared. Everything is back to normal.
Will the theme be automatically updated from now on?
Best regards,
JamesJanuary 8, 2025 at 10:26 am #1474823Hi,
Thanks for the update. You will get an indication in the Envato Markets plugin once an update is available.
Best regards,
RikardJanuary 27, 2025 at 5:36 pm #1475871Hi Rikard,
i am sorry, the problem occur again.
I can’t see any content in back office thru advanced layout editor anymore.
A few days ago I installed the “Post Slider and Carousel Pro” plugin. This plugin claims to be compatible with the Enfold theme. Could there be a link?
Is a theme update planned soon?
It’s a real concern. Many thanks for your help,
Best regards,
JamesJanuary 28, 2025 at 6:53 am #1475901Hi,
Thank you for the update.
The Advanced Layout Builder (ALB) is working correctly when we checked. Is this happening on a specific page? Please provide a direct link to the page with the issue.
Best regards,
IsmaelJanuary 28, 2025 at 10:16 am #1475915Hi Ismael,
First of all, thank you for your quick reply.
Strangely, this only happens with Firefox.
When I read your answer I tried with Chrome and everything worked fine. I don’t know if the problem will go away when I will clear the Firefox cache (to answer your question, this happened with all pages without exception).
I hope I didn’t waste your time with this problem. I should have immediately tried with another browser to see if the interface was displayed correctly.Best regards,
JamesJanuary 28, 2025 at 6:41 pm #1475937Hi,
Thanks for the update. Maybe you have a plugin in Firefox which is causing the problem?
Best regards,
RikardJanuary 30, 2025 at 2:43 pm #1476016Hi Rikard,
The only plugin i use with firefox is adblock.
I have disabled adlock now.
The problem persists despite everything, it happens randomly.
I will let you know if I understand why as it might be useful to others.
Best regards,
JamesJanuary 30, 2025 at 7:29 pm #1476028 -
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