Viewing 15 posts - 1 through 15 (of 15 total)
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  • #1111744

    Bank Strip above the home page is strange and I can’t pin it down. I thought perhaps headers but the only thing I have in the header is facebook pixel code and google site verification code.

    Also, I’ve got our logo as the Favicon but its something else completely!

    Please help
    http://www.4guys.co.nz

    #1111793

    Anyone have any idea? its like my menu has been moved down but i cannot see why.

    #1111896

    Hi,

    Do you mean that there is some extra space above your header? If so then have you made any changes to the site recently?

    Best regards,
    Rikard

    #1113025

    Hi Rikard.

    It randomly showed up as far as I could tell.
    I posted here on a different thread and got told to use this quick CSS

    #header{
    margin-top:-26px!important;
    }

    .html_header_top.html_header_sticky #top #wrap_all #main {
    padding-top: 45px!important;
    }

    However, its made the issue go away on fullscreen but as soon as you scale to a mobile size the issue comes back above and also below the menu.

    http://www.4guys.co.nz

    #1113151

    Hi,

    Add this to quick css:

    @media only screen and (max-width: 767px)  {
    #wrap_all{
    margin-top:-26px!important;
    }}

    Best regards,
    Jordan Shannon

    #1113400

    That works, however, it doesn’t for the iPad size. Any idea what would be the cause of this in the first place?

    #1113405

    Hi,

    Did you add additional code to the header?

    Best regards,
    Jordan Shannon

    #1113406

    Here is my total quick css and header code

    #1113445

    Hi,

    Comment out/remove the pixel code…

    Best regards,
    Jordan Shannon

    #1113473

    I removed the Facebook Pixel code and not only did that fix the spacing problem, its fixed my favicon problem too.

    Why would the facebook pixel code cause issues like that?

    #1113641

    Hi,

    Because you have put it on a wrong position or not copied all the code correctly.
    You can change this try copy it again and maybe the issue is fuxed.

    Best regards,
    Basilis

    #1113724

    And Ipad is 768px wide on portrait !
    so the media query code can’t grip.

    #1113744

    Hi,

    Please let us know if the additional tips were helpful.

    Best regards,
    Jordan Shannon

    #1113788

    Removing the pixel code fixed everything thanks.

    To get around the problem installed a plugin for Facebook Pixel where I could enter the pixel ID rather than their manual code. Everything works great now.
    Cheers!

    #1113804

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

Viewing 15 posts - 1 through 15 (of 15 total)
  • The topic ‘Blank Strip at the top of page and Favicon isn't what I've set it as’ is closed to new replies.