Viewing 13 posts - 1 through 13 (of 13 total)
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  • March 31, 2017 at 7:44 am #769750
    makeitbritish

    Since yesterday i have not been able to publish a post or page without getting a blank screen.
    You can see an example here – http://meetthemanufacturer.co.uk/elite-labels-leicester/

    i’ve tried everything – disabling all plug ins – no difference
    Over-writing old posts that were displaying fine – then becomes blank!
    Updating all plug ins – no difference
    Updating Enfold theme – no difference

    I’m tearing my hair out as to what can be causing it. There have been no other changes to the site since this started happening.

    Some old posts are also now looknig blank where as they were fine before.

    AND when the page goes blank the logged-in bar across the top disappears, even thought I am still logged in.

    Please help!

    March 31, 2017 at 8:23 am #769774
    Jordan Shannon

    Hey makeitbritish,

    PHP memory limit could be the issue. Are you using the latest version of php?

    Best regards,
    Jordan Shannon

    March 31, 2017 at 9:22 am #769795
    makeitbritish

    Definitely not an out of date PHP issue as I know that our server is running the latest version. Unless there was an update yesterday?

    March 31, 2017 at 3:43 pm #770017
    makeitbritish

    any more suggestions please?

    March 31, 2017 at 6:32 pm #770125
    Jordan Shannon

    Hi,

    Have you tried another browser? If it works as expected in another browser it’s most likely a caching issue. Please try to flush your browser cache and restart.

    Best regards,
    Jordan Shannon

    March 31, 2017 at 6:51 pm #770133
    makeitbritish

    Thanks Jordan.
    i’ve tried in all browsers so I know it’s not that!

    March 31, 2017 at 8:22 pm #770155
    Basilis

    Hey!

    Can you please enable WP_DEBUG
    and let us know if on the white page, there is any error?
    https://codex.wordpress.org/WP_DEBUG

    Best regards,
    Basilis

    March 31, 2017 at 8:30 pm #770158
    makeitbritish

    Ive just looked up the wp-debug and don’t understand it!

    March 31, 2017 at 9:39 pm #770169
    Jordan Shannon

    Hi,

    You don’t understand how to implement it or the error it produces?

    Best regards,
    Jordan Shannon

    April 1, 2017 at 12:15 am #770210
    makeitbritish

    I’m not a coder so I don’t undertsand how to implement it.
    Can anyone explain in common english?

    April 1, 2017 at 6:54 am #770239
    John Torvik

    Hi,

    To enable the WP_Debug go to your wp-config.php on your wordpress folder and find this code:

    
define( 'WP_DEBUG', false );

    and change the false to true, like this:

    
define( 'WP_DEBUG', true );

    Best regards,
    John Torvik

    April 1, 2017 at 7:13 am #770246
    makeitbritish

    Thanks John

    I’ve looked and I appear to have 8 wp-config.php files. Can’t find this define( ‘WP_DEBUG’, true ); in any of them, but may be because I got code blindness after a while.
    I’ve got on for bbpress, events-calendar, gravityforms, layerslider, templatebuilder, woocommerce, wordpress-seo and wpml
    Which one is it likely to be in?

    Or should I be looking for something called wp-config.php? As I haven’t got anything called that. Is it one of the files in the Editor that I am supposed to be looking for?

    • This reply was modified 7 years, 8 months ago by makeitbritish.
    April 2, 2017 at 10:33 am #770581
    Rikard

    Hi,

    There is only one wp-config.php file, and it’s located in the root of your WordPress installation. Could you have a look there please?

    Best regards,
    Rikard

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