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  • #1496109

    I logged in today to update a page but the avia page builder is gone. It is just a blank page where the content should be. I have tried installing the latest theme 7.1.4 but the problem persists. When I put a backup on a staging site, the builder is there again, but restoring it causes the builder to disappear again.

    I can click on the Default button on a page, and then the advanced page builder button appears. However, when I click it, I only see a page with code.

    #1496122

    Hey thebusybee,

    Thank you for the inquiry.

    This looks like a plugin conflict issue causing the builder to not load correctly. Could you try disabling all plugins temporarily, then go to Enfold > Performance panel and disable the File Compression settings, purge your cache and test again.

    If the issue persists, please share your login credentials in the private field so we can take a closer look.

    Best regards,
    Ismael

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