Viewing 8 posts - 1 through 8 (of 8 total)
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  • January 15, 2020 at 2:19 pm #1173996
    EEV_8431

    Within WordPress I am now only able to edit content using Blocks and Classic Editor shows blank fields. On some pages, even Blocks are blank. This is for both Visual and Text views. WP, all plugins, and the theme are on their most recent versions. What could be the problem?

    Login info enclosed. You’ll see the first error on the Contact Us page (blocks only), and you’ll see completely missing content on /multiple-camera-production/

    January 15, 2020 at 2:39 pm #1174014
    Yigit

    Hey,

    Thanks for contacting us!

    You are currently using a very old version of Enfold. Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp and update the theme to the latest version 4.7.1 via FTP.

    After updating the theme you can go to Enfold theme options and choose between WP Classic editor and Block editor :)

    Regards,
    Yigit

    January 15, 2020 at 8:16 pm #1174660
    EEV_8431

    Thank you, I’ll give that a try and will reach out if I encounter any problems. To get the new version do I just need my existing license key? Also will anything break when I update?

    January 16, 2020 at 11:49 am #1174867
    Victoria

    Hi EEV_8431,

    Yes, just the license key or the token generated. Well, things might break, so you should make a full website back-up ready.

    Best regards,
    Victoria

    January 16, 2020 at 6:43 pm #1175154
    EEV_8431

    Can someone send me the enfold.zip file?

    • This reply was modified 5 years, 9 months ago by EEV_8431.
    January 17, 2020 at 7:41 am #1175268
    Rikard

    Hi,

    You can always download the latest version of the theme from your Themeforest account.

    Best regards,
    Rikard

    January 17, 2020 at 2:48 pm #1175451
    EEV_8431

    Thanks Rikard, I found it. We can mark this ticket as resolved.

    January 17, 2020 at 2:55 pm #1175455
    Yigit

    Hi,

    Glad you figured it out! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

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