Hi There,
Im finding ‘Black Diamond Questions Mark’s’ in many posts.
http://peaksynergyfitness.com/blog/
Any solution to get rid of them without doing it manually?
Hey hurricaneweb,
Is your database set to UTF8? http://codex.wordpress.org/Converting_Database_Character_Sets
Best regards,
Jordan Shannon
Yes its been changed in the wpconfig file. But when I do that, the diamonds disappear, but other characters (â€) show replacing quotations and spaces. What’s going on here?
Hi,
I am not seeing any strange characters on the site anymore, please send me the page where you are seeing them. Also, don’t forget to hard reset the browser to clear the cache.
Best regards,
Jordan Shannon
Hi,
Check the homepage under the fullscreen slider. You’ll see them there.
Hi,
I am trying to login via ftp, but credentials are not working. Can you please test.
Best regards,
Jordan Shannon
Hi,
It directs me to cPanel, not ftp. It’s asking for the cpanel log.
Best regards,
Jordan Shannon
please see attached for filezilla settings:
Hi,
This is what I have used, and it is not working for me. Within the admin, I added a utf filter in functions.php that is producing a 500 error. It needs to be removed.
Best regards,
Jordan Shannon
Please dont make changes if you cant even get the ftp working! Is there another moderator that can help? please and thanks
Hi,
Sir, the error is corrected via logging in via ftp because the functions.php file will have to be edited directly. I am trying my best to help you, but if the credentials you are providing me are not working then they have to be corrected. I have used every credential that you provided from both filezilla, and within the browser itself with no luck.
Best regards,
Jordan Shannon