Viewing 6 posts - 1 through 6 (of 6 total)
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  • March 21, 2015 at 10:54 am #415697
    BugfreeSystems

    Hi there,

    I’m using the Enfold theme version 3.0.4.
    Here I’ve noticed black bars in the background of slider animations in Firefox (version 36.0.1).
    You can see it also at the kriesi.at website.
    Here is an Screenshot: http://www.bugfree-systems.de/tmp/kriesi.at-black-bars.jpgblack bars in background of slider animation

    My research says, that lack of background-color in CSS animation is causing the issue in Firefox.
    Using background-color:rgba(255,255,255,.01) for the elements which are animated makes the balack bars in the background smaller, but the do not disapear completely.

    Can anyone help me?
    Thanks, TJ

    March 22, 2015 at 5:38 pm #416012
    Elliott

    Hi BugfreeSystems!

    We haven’t seen any cases of this yet. Go ahead and update Enfold to 3.1.1 and if your using any Firefox add-ons, plugins, or extensions then disable them while testing.

    If it’s still happening then try reinstalling Firefox.

    Regards,
    Elliott

    • This reply was modified 10 years, 7 months ago by Elliott.
    March 27, 2015 at 7:20 am #419115
    BugfreeSystems

    Hi Elliott,
    thanks for the hint.
    I’ve updated Enfold to version 3.1.1 and deactivated all Firefox add-ons, but the problem ist still there.
    Can you reproduce the issue?
    Regards,
    TJ

    March 27, 2015 at 6:11 pm #419516
    Yigit

    Hi TJ,

    No we cannot reproduce the issue on our end – http://i.imgur.com/vDw3WmQ.jpg
    Can you please try checking website on another computer using Firefox?

    Cheers!
    Yigit

    April 30, 2015 at 1:29 pm #437403
    BugfreeSystems

    Hi Yigit,

    sometimes problems are solved by themselves.
    After a firefox update the black bars vanished =)

    Thanks for your support

    Cheers TJ

    April 30, 2015 at 1:52 pm #437417
    Yigit

    Hey!

    Great! Glad it is working fine now!
    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Regards,
    Yigit

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