Viewing 4 posts - 1 through 4 (of 4 total)
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  • February 8, 2017 at 7:46 pm #744470
    wolfgang_mahr

    Hi
    I tried to use just a short 4 sec video as background. Now the visitor would get a black screen every 4 sec. Back in 2014 there was no (clear) solution, what about now? Using Enfold 3.5.3
    Regards
    Wolfgang

    February 8, 2017 at 8:29 pm #744478
    Basilis

    Hi Wolfgang!

    Can you please update to the latest enfold version and let us know if the issue is fixed or not?
    Thank you very much

    Cheers!
    Basilis

    February 9, 2017 at 10:28 am #744727
    wolfgang_mahr

    Hi Basilis

    As indicated, I am running 3.5.3 which Enfold tells me that is the latest version:

    Last checked on 9th February 2017 at 9:18 am. Check Again
    You have the latest version of WordPress. Future security updates will be applied automatically.

    If you need to re-install version 4.7.2–en_GB, you can do so here:

    This localised version contains both the translation and various other localisation fixes. You can skip upgrading if you want to keep your current translation.

    Plugins

    Your plugins are all up to date.
    Themes

    Your themes are all up to date.
    Translations

    Your translations are all up to date.

    Theme Updates
    No Updates available. You are running the latest version! (3.5.3)

    Check Manually

    —Wolfgang

    February 10, 2017 at 7:56 am #745235
    Rikard

    Hi Wolfgang,

    Sorry for the trouble, the automatic updates aren’t always compatible with certain server configurations. Please try installing and running the following plugin in order to clear WordPress transients: https://wordpress.org/plugins/transients-manager/

    If that should not work then you might have to update manually via FTP: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

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