Viewing 11 posts - 1 through 11 (of 11 total)
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  • April 11, 2017 at 7:42 am #775850
    wurgi

    Hey guys

    Firstly, thanks for the amazing work on the new theme, looks awesome!

    I’ve developed a website using MAMP and today I wanted to transfer it to a test environment to send it to client. The migration process seems to have worked just fine (I’ve used Migrate DB), the site displays correctly, but now when I try to access any page on the wp-admin console, I get a blank screen.

    I’ve de0activated enfold, and the problem gets solved, so I’m assuming it must be something related to that. I’ve tried to do a fresh install of Enfod, but as soon as I active it, the problem comes up again. I’ve also tried to disable the 3 plugins I had installed, but no dice.

    Any idea?

    Thank you very much :)

    • This topic was modified 7 years, 7 months ago by wurgi.
    April 11, 2017 at 2:12 pm #776038
    Rikard

    Hey wurgi,

    Please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    April 11, 2017 at 2:15 pm #776040
    wurgi

    Hey Rikard

    Thank you for the reply. I’ve already tried to do that, got the latest version form my Enfold account, but as soon as I activate the theme, the page loads and it goes white.

    Alessandro

    April 12, 2017 at 5:17 am #776435
    Rikard

    Hi,

    Thanks for the feedback. There’s likely something going wrong when you migrate the site then, we can’t really be responsible for that though. Could you try to transfer it again maybe?

    Best regards,
    Rikard

    April 12, 2017 at 8:15 am #776516
    wurgi

    Sure, I can do that, but why is it then that the problem only happens when Enfold is active, whereas the other themes just work fine?

    April 12, 2017 at 10:35 am #776562
    mensmaximus

    @wurgi you could try to delete the content of /wp-content/uploads/dynamic-avia/. While Migrate DB will do all the necessary work in your database during the transfer it does not change domain names and path information in the dynamically created files from Enfold (this is not a bug – this is by design). If it works you need to go to the enfold settings and save them again.

    April 13, 2017 at 5:24 am #777011
    Rikard

    Hi,

    Thanks for sharing that @mensmaximus, it might be the issue. Please try that out @wurgi.

    Best regards,
    Rikard

    April 13, 2017 at 2:13 pm #777269
    wurgi

    @mensmaximus Thank you very much for you suggestion. I’ve tried but unfortunately without success, the problem still persists.

    I’ve tried once again another fresh installation/migration to another subdomain (http://new.smppc.ch), but again the same problem: the website displays correctly, the wp-admin goes blank.

    I’ve also asked my hosting provider to increase the PHP memory limit to 128mb, but no dice.

    Funny thing is, I’ve tried to install it to another hosting, and this time it worked flawlessly. Is there anything else I can check or ask my hosting provider to do?

    Thank you,
    Alessandro

    p.s. ho Chrome, I’m getting the following error when trying to reach the wp-admin login screen:

    new.smppc.ch is currently unable to handle this request.
    HTTP ERROR 500

    • This reply was modified 7 years, 7 months ago by wurgi.
    April 14, 2017 at 5:53 pm #777920
    Victoria

    Hi Alessandro,

    Which version of php are you running?

    Best regards,
    Victoria

    April 16, 2017 at 7:15 pm #778486
    wurgi

    Thank you everyone, but I was able to solve the problem. Indeed it was because the PHP memory limit.

    Cheers,
    Alessandro

    April 17, 2017 at 12:10 am #778523
    Mike

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

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Viewing 11 posts - 1 through 11 (of 11 total)
  • The topic ‘Black Admin Screen after migration’ is closed to new replies.