Viewing 4 posts - 1 through 4 (of 4 total)
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  • October 20, 2016 at 9:36 am #701759
    norcalnathan

    Hi,

    I have a main site called nicholassansburysmith.com. It has a page called http://nicholassansburysmith.com/index.php/extinctioncyclekindleworld/. On this page there are bitly links for the Kindle pics next so the ‘Available at’. Clicking on the Kindle pic works correctly as you are taken to the Amazon purchase page.

    However if you use the alias site and go to http://nicholassansbury.com/index.php/extinctioncyclekindleworld/, clicking on the Kindle pic does nothing.

    Can you please advise?

    Thank you!

    Nathan

    October 22, 2016 at 10:24 am #702765
    Nikko

    Hey norcalnathan,

    I tried checking on both links you have given and both are working when clicking on kindle pic, I have compared the page it opens in amazon and the url, both are the same. Can you tell us what device, browser, OS you are using? Can you also test it in desktop, user browser like chrome or firefox, if the issue also persists there?

    Best regards,
    Nikko

    October 28, 2016 at 10:55 pm #705444
    norcalnathan

    I created a test page demonstrating this behavior. Please read the notes on the test page.

    testpage

    November 1, 2016 at 2:56 pm #706738
    Andy

    Hi,

    Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

    To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

    If that does not help, feel free to reply here and we will take a closer look at the issue.

    Also update your WordPress version.

    Best regards,
    Andy

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