Viewing 7 posts - 1 through 7 (of 7 total)
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  • January 26, 2019 at 9:56 am #1059063
    Overhaulics

    Ok I have a lot of issues I can’t explain that I believe are all caused by BigCommerce plugin being installed. I do not know if you can help with this, but maybe you can help provide me some info as to what is happening so I can send it to their support.

    • The product page which uses bigcommerce looks really funky and broken
    • Blog page wont load at all

    Home

    January 26, 2019 at 10:05 am #1059072
    Overhaulics

    I enabled error reporting and the blog shows the following:

    Fatal error: Uncaught Error: Call to undefined function avia_wc_clear_catalog_ordering_args_filters() in /home/xinerqi/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/postslider/postslider.php:848 Stack trace: #0 /home/xinerqi/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/blog/blog.php(428): avia_post_slider->query_entries() #1 /home/xinerqi/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php(415): avia_sc_blog->shortcode_handler(Array, ”, ‘av_blog’, Array) #2 /home/xinerqi/public_html/wp-includes/shortcodes.php(319): aviaShortcodeTemplate->shortcode_handler_prepare(Array, ”, ‘av_blog’) #3 [internal function]: do_shortcode_tag(Array) #4 /home/xinerqi/public_html/wp-includes/shortcodes.php(197): preg_replace_callback(‘/\\[(\\[?)(av_blo…’, ‘do_shortcode_ta…’, ‘\n[av_heading he…’) #5 /home/xinerqi/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-helper in /home/xinerqi/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/postslider/postslider.php on line 848

    January 28, 2019 at 11:28 pm #1059835
    Basilis

    Hi,

    Can you please reupload the theme from FTP and let us know if thta works?

    Best regards,
    Basilis

    January 29, 2019 at 12:24 am #1059845
    Overhaulics

    I fixed most issues after realizing the plugin used the same permalinks as a page that was already setup, this made everything go haywire. Everything in the theme seems to be working as expected now.

    The only odd part now is how the product post is displaying on the site. I dont know why there is a sidebar (or what looks like one) in the post itself. https://xinerqi.com/products/lavender-essential-oil-lavandula-angustifolia-organic-professional-grade/ is this generated by enfold?

    January 31, 2019 at 6:52 pm #1061104
    Günter

    Hi,

    The margin is caused by this CSS:

    
.html_header_left #main{
margin-left: 300px;
}

    You can try to override this value using the following (Add it to QuickCSS):

    
.html_header_left #top.bigcommerce_product-template-default.single-bigcommerce_product #main{
margin-left: 0px;
}

    But you will need media queries to be responsive.

    Hope this helps you.

    Best regards,
    Günter

    • This reply was modified 5 years, 9 months ago by Günter.
    April 22, 2019 at 10:38 pm #1093421
    bigbadjohn

    @Overhaulics

    I’m having the same issue here that you were having with the error code:
    Fatal error: Uncaught Error: Call to undefined function avia_wc_clear_catalog_ordering_args_filters() in /home/stryvebi/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/av-helper-masonry.php:958 Stack trace: #0 /home/stryvebi/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/masonry_entries/masonry_entries.php(604): avia_masonry->query_entries() #1 /home/stryvebi/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php(687): avia_sc_masonry_entries->shortcode_handler(Array, ”, ‘av_masonry_entr…’, Array) #2 /home/stryvebi/public_html/wp-includes/shortcodes.php(325): aviaShortcodeTemplate->shortcode_handler_prepare(Array, ”, ‘av_masonry_entr…’) #3 [internal function]: do_shortcode_tag(Array) #4 /home/stryvebi/public_html/wp-includes/shortcodes.php(199): preg_replace_callback(‘/\\[(\\[?)(av_mas…’, ‘do_shortcode_ta…’, ‘[av_section min…’) #5 /home/stryvebi/public_html/wp-includes/class-wp-hook.php(286): do in /home/stryvebi/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/av-helper-masonry.php on line 958

    How did you fix this? It seems to me like the Avia Builder is not compatible with the WordPress BigCommerce plugin. Were you able to get that error to go away, and did your Avia Builder work after that? I was trying to use the Masonry Grid, and got the above error.

    I appreciate the help – we’re pretty stuck here.

    April 25, 2019 at 4:46 am #1094286
    Ismael

    Hi,

    Please continue here: https://kriesi.at/support/topic/avia-builder-masonry-grid-and-others-not-working/

    Best regards,
    Ismael

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