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  • #425029

    Hi there, I was hoping I could get some assistance for another issue I’m having on my site http://www.thejetcoaster.com

    I installed the latest version of the BBpress plugin. However unfortunately, the plug-in appears to break the layout of my homepage (other pages may be affected but I’m unsure to what extent).

    It appears to possibly be a widget conflict as only the “featured content” widget areas on my homepage are getting shifted.

    Is there anyway to fix this issue? I’m really pretty stumped as to what exactly is causing this issue or how to address it.

    #425344

    Hey Apollo87!

    I see that you are currently using an older version of Enfold 3.0.8. Can you please firstly update the theme to the latest version 3.1.3 – kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Yigit

    #425663

    Goodmorning from Japan:)

    Okay, I have successfully updated the theme to 3.1.3!

    However, the issue still persists…

    Looking forward to your guidance on this issue!

    #425856

    Hey!

    I’m unsure of what is actually broken on your site, it looks really good to me. Could you provide us with screenshots highlighting your issues please?

    Cheers!
    Rikard

    #426280

    Sure!

    Here is the layout with the bbpress plugin deactivated:

    the jet coaster front page

    Here is the layout with the bbpress plugin activated:
    the jet coaster front page activated

    Here is the bottom of the page with the bbpress plugin deactivated:
    frontpage bottom deactivated plugin

    Here is the bottom of the page with the bbpress plugin activated:
    bottom activated plugin

    And this is what the page looks like on the page builder:
    pagebuilder

    I tried disabling all of my plugins and removing the custom css, then activating JUST the bbPress plugin, but it still had the same result.

    #426435

    Hi!

    Hmm I see, did you make any customisations at all to your theme?

    Best regards,
    Rikard

    #426877

    We tried to remove the customizations, but even if we remove the custom css it still doesn’t work =/

    #426878

    However, there were some modifications made to the functions.php a while ago, so could this be the conflict?

    #427323

    Hi!

    It might very well be, are you using a child theme? If so, please activate the parent theme instead and see if the problem goes away. If not, please try to remove your customisations temporarily to see if it’s causing the problem.

    Regards,
    Rikard

    #428701

    We found BBpress was causing too many glitches so we ended up going with a different forum software. Thanks for your help, and you can close the ticket!

Viewing 10 posts - 1 through 10 (of 10 total)
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