Viewing 16 posts - 1 through 16 (of 16 total)
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  • June 22, 2015 at 12:54 am #462409
    cnovey

    Not sure why the thumbs rarely load- just grey shadows. Mosaic issue is separate. Random spaces appeared.

    • This topic was modified 9 years, 6 months ago by cnovey.
    June 22, 2015 at 7:35 am #462463
    Basilis

    Hey cnovey!

    Are your images big enough to cover all the space? As I can notice the resize is happening because of size, when resizing changing.

    Best regards,
    Basilis

    June 27, 2015 at 5:01 pm #465330
    cnovey

    I notice 2 specific pages where the gallery thumbs do not load until you scroll down-

    • This reply was modified 9 years, 6 months ago by cnovey.
    June 29, 2015 at 4:50 am #465621
    Rikard

    Hi!

    You might be getting cached results, could you try to flush your browser cache and reload a few times to see if that helps? This is what I’m seeing on my end: http://imgur.com/ul8iqBM

    Regards,
    Rikard

    July 21, 2015 at 12:08 am #476210
    cnovey

    No change. Clear cache, turned off -all- plug ins. The rollovers are working I can see but the images never load unless I scroll the page down first then they load. Thx. C

    July 21, 2015 at 8:50 am #476341
    Rikard

    Hi!

    I got the error you are getting on the first page but not the second, could you try to recreate the page to see if the same thing happens?

    Regards,
    Rikard

    July 23, 2015 at 10:25 pm #477988
    cnovey

    Getting it on this page- http://www.cliffordnovey.com/?p=31
    I created a test page- http://www.cliffordnovey.com/?page_id=827
    same exact issue
    thx

    July 27, 2015 at 5:14 am #478875
    Rikard

    Hey,

    Sorry for the late reply. The problems seems very intermittent, I loaded your last two links and got the error on one of them, the other one not. Could you try to deactivate all plugins to see if one of them is causing a conflict?

    Best regards,
    Rikard

    July 27, 2015 at 5:50 am #478888
    cnovey

    All plug ins off per my 7/21 post- site runs better without them but odd gallery loading issue persists. thanks as always for your help.
    C

    July 28, 2015 at 5:45 am #479427
    Rikard

    Hi,

    Ok, could you try to overwrite the theme files with a fresh copy from your Themeforest account via FTP?
    http://kriesi.at/documentation/enfold/updating-your-theme-files/. One or more files might have become corrupted. Make sure to back your site up before attempting this please.

    Best regards,
    Rikard

    July 28, 2015 at 5:59 am #479430
    cnovey

    I did this recently to update to latest version. I will do it again I guess.
    C

    July 28, 2015 at 6:11 am #479434
    Ismael

    Hey!

    I was able to reproduce the issue on Chrome, Windows 8. Please try this this in the Quick CSS field to disable the animation:

    .avia_transform .avia-gallery-thumb img {
  opacity: 1;
  -webkit-transform: scale(1);
  transform: scale(1);
}

    If possible, increase the wp memory limit to at least 128M: http://docs.woothemes.com/document/increasing-the-wordpress-memory-limit/

    Best regards,
    Ismael

    July 28, 2015 at 6:53 am #479462
    cnovey

    I added the code and did the 1st item “define(‘WP_MEMORY_LIMIT’, ‘256M’);
    do i need to do the other 2 items in the list for php and .htaccess files? (i did 256M in wp_mem_limit)
    seems to work (less animations)
    C

    July 29, 2015 at 4:32 am #480001
    Rikard

    Hey!

    Did Ismaels suggestion work out for you? I had a look at the link in your initial posts and I couldn’t see the error anymore.

    Regards,
    Rikard

    July 29, 2015 at 8:57 pm #480416
    cnovey

    Hi,
    Ya seems to have worked. I do not get the nifty animation but the galleries load all the time. So will those 2 quick codes stay across theme updates or do I need to keep them handy? Will these things possibly be addressed in a future theme update?
    I am really impressed with the level of support and am grateful for the support team and user base here. Makes ALL the difference. I will 100% look towards you for future themes and recommendations to clients.
    Clifford

    July 30, 2015 at 11:10 am #480605
    Rikard

    Hey Clifford,

    Thanks for the kind words and I’m glad that we could help you out, if you added the CSS that Ismael gave you to Quick CSS it will be safe during updates, but you could save the URL to this thread as well if you were to lose them at some point.

    Cheers!
    Rikard

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