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  • #1217557

    The band import demo is not import all files (media) so the demo you get is incomplete. Where are the files located so I can download them all to my test server and into the demo. I am using the latest versions of Enfold (4.7.5) and WordPress (5.4.1).

    Please note I am on a test server that is not connected to the internet.

    I would like to note that this is happening with several import demos, what’s going on? They did work quite well but now they do not. Is there going to be a fix?

    #1218296

    Hey David,
    Sorry for the late reply, hopefully, you mean that your test server is connected to the internet and can reach the demo server, if it can’t reach the demo server try adjusting your firewall to allow the connection.
    You can’t just drop the demo files in place they need to be imported so they are in the database. The import files are at: \wp-content\themes\enfold\includes\admin\demo_files\band.xml If you download the images and place them in the correct folder you can then replace all of our urls with yours in the band.xml file and use it to import the files from your server instead of ours.
    I can assure you that the demo server works fine, I typically import several demos a day to my localhost without issues.

    Best regards,
    Mike

    #1219622

    Thanks Mike for your reply,

    Yea this started (at least for me) some time last year and I have noted I’m not the only one with this problem. Yes my server does have internet access and in the past I was able to download all the demo information. Am I not sure what has changed.

    I just stated that it was on my test server so that support would not ask for access because they/you cannot.

    Thank you for the link, I will use it to download the images to the correct folder. From I can tell it should be:

    wp-content/uploads/2015/07

    Thanks again and I’ll keep you informed on how is goes.

    Regards,

    David

    #1219989

    Hi David,

    Thanks for the update, we’ll keep this thread open for you in case you should need any further help from us.

    Best regards,
    Rikard

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