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AuthorPosts
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May 25, 2025 at 4:33 pm #1484651
Hello Enfold-Team,
How do I make a backup of my website, and do I have to install the update for Enfold myself?
If so, how do I do that? Thank you for your help.
Best regardsAndrea K.
May 25, 2025 at 6:58 pm #1484656Hey Andreotti,
To make a backup of your site, I recommend using your webhost backup tool and not a plugin. To find out about your webhost full backup tool, please ask your webhost.
Many webhosts automatically make a monthly backup with a option to also make one on demand when you request one, but you will need to ask them to know for sure. Note that you will want to make a full backup, the files and the database.
If you have the latest version of Enfold installed (7.1) and have followed these steps to create a Token (Please read the whole page, including drop down accordions) then you can install updates from within the theme panel at Enfold Theme Options ▸ Update If you have a old version of the theme like 5.2.1, then you will need to first manually update the theme following the steps below, and then create a Token for future updates.
To update a old version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
then you will see the Theme updated successfully message.
Best regards,
MikeMay 28, 2025 at 6:56 am #1484760Hello Mike,
thank you for your kind reply. I have never installed a new update of Enfold before and unfortunately, I’m still using the old version 5.2.1.
On the theme-forest-website, under the “Downloads” tab in my account, I see the message: “You haven’t bought anything yet. Discover the most popular items available or browse our hottest new items.”
I have already purchased two Enfold licenses but don’t know how to update them.I kindly ask for your support and information on how long I can continue to use this great support service from you. As an absolute beginner, I truly appreciate your help.
Best regards
Andrea
May 28, 2025 at 10:27 am #1484769Hi,
Thanks for the update. Maybe you bought the theme licenses using a different account? If you need further help with that, then please reach out directly to Themeforest support as we cannot help you out with license problems. Once you have access to the theme files, then please follow this in order to register your license: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardMay 28, 2025 at 5:51 pm #1484785Hi Rikard,
Thank you so much, you were right – I logged into ThemeForest with the wrong credentials :-)
May 28, 2025 at 8:40 pm #1484786Hi,
Glad that Rikard could help you sort this out, shall we close this thread now? If you have any further questions you can always create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
Mike -
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