Viewing 10 posts - 1 through 10 (of 10 total)
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    Posts
  • July 11, 2018 at 1:39 pm #984219
    hyperbrand

    Hello,

    a client of mine has an mp4 background video on his homepage and while editing the homepage in the backend the audio of this video file is always playing. How can you stop this? It’s annoying as hell.

    Best,
    Thorsten

    July 12, 2018 at 5:23 am #984477
    Ismael

    Hey hyperbrand,

    Thank you for using Enfold.

    You can mute that particular tab manually.

    // https://www.howtogeek.com/231959/how-to-mute-individual-browser-tabs-in-chrome-safari-and-firefox/

    Best regards,
    Ismael

    July 12, 2018 at 8:05 am #984556
    hyperbrand

    Hello Ismael,

    that wasn’t the solution I was expecting. Why does the theme autoplay the video/audio at all? Why is that necessary?

    Best,
    Thorsten

    July 12, 2018 at 1:11 pm #984703
    Ismael

    Hi,

    How did you add the video? Please provide the login credentials in the private field. We would like to test it.

    Best regards,
    Ismael

    July 12, 2018 at 3:49 pm #984802
    hyperbrand

    Like I said it’s a mp4 video refered from the media library via hard link.

    video mp4

    July 13, 2018 at 6:58 am #984975
    Rikard

    Hi,

    Thanks for the screenshot, do you have a link to where we can see the actual problem? Also please provide admin login details in provate so that we can have a look at the backend.

    Best regards,
    Rikard

    July 13, 2018 at 12:04 pm #985119
    hyperbrand
    This reply has been marked as private.
    July 16, 2018 at 6:05 am #985835
    Ismael

    Hi,

    Thanks for the update.

    Remove the mediaelement scripts on the admin page to prevent the video from auto playing.

    add_action('wp_enqueue_scripts', 'ava_deregister_mejs', 9999);
function ava_deregister_mejs() {
   if(is_admin()) {
      wp_deregister_script( 'wp-mediaelement' );
      wp_dequeue_script( 'wp-mediaelement' );
      wp_dequeue_style( 'wp-mediaelement' );
   }
}

    Best regards,
    Ismael

    July 16, 2018 at 10:52 am #985890
    hyperbrand

    Thanks for the tipp, Ismael. Video shouldn’t be playing by default. This option is not very user friendly. You can close this thread.

    Best,
    Thorsten

    July 17, 2018 at 2:23 am #986177
    Ismael

    Hi,

    Yeah, agree. The Chrome browser has a more strict policy regarding media autoplay so using that browser should prevent the videos from auto playing. And again, if it’s still auto playing, try to mute the tab manually. Sorry for the troubles.

    Best regards,
    Ismael

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