Background Videos Break Page

Hey pippylu,

Where can we see this problem on an actual page? What version of PHP are you using on the server?

Best regards,
Rikard

Hi dnweil,

Please open a new thread and include admin login details in private so that we can have a closer look at your site. Also please point out where we can see the problem, preferably on a test page.

Best regards,
Rikard

Hi,

Thanks for the update.

We can’t check settings with the current account. Please set the user role to admin and post the FTP details in the private field if possible.

Best regards,
Ismael

Hi,

There’s a copy of the section.php shortcode file in the child theme folder. Please get a fresh copy of that file from the parent theme and re-do the modifications.

Best regards,
Ismael

Hi,

Thanks for the update.

The “avia_slideshow_video_helper” class has been overridden in the functions.php file. You have to update it and include the “is_extern_service” function.

		/**
		 * Checks, if teh video
		 * @since 4.4
		 * @param string $video_url
		 * @return boolean
		 */
		static public function is_extern_service( $video_url )
		{
			$ervice = avia_slideshow_video_helper::which_video_service($video_url);

			return in_array( $ervice, avia_slideshow_video_helper::$extern_services );
		}

The original class is inside the config-templatebuilder > aviashortcodes > av-helper-slideshow.php file.

Best regards,
Ismael

Hi,

You’re welcome. And thank you for your patience. Let us now if you need anything else.

Have a nice day.

Best regards,
Ismael