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  • October 29, 2021 at 1:30 pm #1326995
    XDGS

    After the latest update, the Video background of my colour section stopped working.
    Here is the video: https://www.youtube.com/watch?v=HyYpY69Zk6Y
    Link to my website in the private content area.

    October 29, 2021 at 1:41 pm #1326997
    XDGS

    I found the issue, but we still need to work out a fix.
    If cookie consent messages are enabled, then the background video will not play until the user accepts cookies.

    October 31, 2021 at 11:59 am #1327176
    Rikard

    Hi,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    November 1, 2021 at 9:34 am #1327272
    XDGS

    Thanks for the swift response. Temporary WordPress admin login and login URL in Private Content.

    November 1, 2021 at 3:53 pm #1327310
    Yigit

    Hi,

    I checked your sections but could not find any with YouTube video as background. Could you please point out the section? :)

    Best regards,
    Yigit

    November 5, 2021 at 11:55 am #1327931
    XDGS

    We can close this ticket. I opted to not use a Youtube video background so I never dug deeper.

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Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Background Video no longer working after latest update’ is closed to new replies.