Viewing 9 posts - 1 through 9 (of 9 total)
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  • October 20, 2014 at 10:13 pm #338693
    xz6lkn

    The background video does not play on iMac iOS 10.9.5 and Safari 7.1.

    This works on all Windows browsers that I tested.

    October 21, 2014 at 8:48 am #338883
    Ismael

    Hey xz6lkn!

    Thank you for using Enfold.

    It is working on safari windows. I’ll ask the rest of the support team to check the site. Make sure that you’re running Enfold 3.0.2 on WordPress 4.0.

    Regards,
    Ismael

    October 21, 2014 at 10:45 am #338939
    Andy

    Hey!

    please install the newest version of Adobe Flash Player. After this your background video will work for Safari on Mac.

    Regards,
    Andy

    • This reply was modified 10 years, 2 months ago by Andy.
    October 21, 2014 at 4:37 pm #339069
    xz6lkn
    This reply has been marked as private.
    October 21, 2014 at 5:02 pm #339102
    Andy

    Hey!

    I am using Mac OS X 10.9 and Safari 7 and after installing the update of Adobe Flash Player your background video works perfect (before the update it did not!). See screenshot: https://www.dropbox.com/s/mhmky4q76hoo1ax/Bildschirmfoto%202014-10-21%20um%2016.59.25.png?dl=0

    Best regards,
    Andy

    October 21, 2014 at 6:03 pm #339153
    xz6lkn
    This reply has been marked as private.
    October 22, 2014 at 10:52 am #339433
    Andy

    Hey!

    I don’t think it’s because of Safari 7.1. Try to clear browser cache. Did you do a restart after updating OS X and Safari?
    What about another Mac? maybe one a friend’s computer?

    Regards,
    Andy

    October 22, 2014 at 11:45 am #339444
    Guenni007

    on the safari konsole you can see this:

    Blocked a frame with origin “https://www.youtube.com” from accessing a frame with origin “https://dallas.iflyworld.com”. Protocols, domains, and ports must match.

    This is a Javascript SecurityError: Blocked a frame with origin from accessing a cross-origin frame

    i don’t know why – how do you place the youtube video on your site?

    October 22, 2014 at 12:38 pm #339451
    Andy

    Hi!

    This is really a problem between Safari and Youtube. Please try to switch OFF the point in Safari Preferencess > Advanced > Stop plug-ins to save power
    Lets see if that helps for you.

    Cheers!
    Andy

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