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Viewing 8 posts - 1 through 8 (of 8 total)
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  • September 5, 2019 at 1:46 pm #1134405
    edfaber

    I just updated to enfold 4.6 and WordPress 5.2.3 and now the background video in the color sections are not working. I tried self hosted (mp4), vimeo and youtube. None worked. If I paste a video link in the field the background image also stops working.

    Thanks for your help.

    September 7, 2019 at 4:14 pm #1135382
    Victoria

    Hey edfaber,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    September 9, 2019 at 10:19 am #1135876
    edfaber
    This reply has been marked as private.
    September 9, 2019 at 2:43 pm #1136035
    Victoria

    Hi edfaber,

    Credentials did not work for me. Could you please update the credentials?

    Best regards,
    Victoria

    September 13, 2019 at 10:09 am #1137881
    edfaber

    hey Victoria,
    Did you find anything?

    Best regards Martin

    September 13, 2019 at 11:36 am #1137955
    Victoria

    Hi Martin,

    I could not login, because credentials did not work. Did you update them?

    Best regards,
    Victoria

    September 13, 2019 at 1:05 pm #1137993
    edfaber

    Hi Victoria,
    I updated the credentials in a private content field. But after updating to 4.6.2 it worked again.
    So, cased closed.
    Thanks!

    September 13, 2019 at 5:03 pm #1138073
    Jordan Shannon

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Background Video in Color Section is not playing’ is closed to new replies.