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  • #1279869

    I recently upgraded 3 sites (two production, one dev) to Enfold 4.7.6.4 and now the looping background video in the Color Section has stopped worked in all 3 sites. They each have different sets of plugins and customization but nothing that was previously conflicting with the videos, which looped just fine.Now the video plays once, then stops and shows a blank black screen saying “Video Unavailable” even though the videos are fine still on YouTube.

    I installed Enable jQuery Migrate Helper on one site to compare if it helped, but it did not.

    I also tried this on another site I run that currently has Enfold 4.6 only, and the background looping does not work there either. All sites run PHP 7.3 or in the case of this site that I searched with Enfold 4.6, it runs PHP 7.4.

    I’ve read several threads and comments from others claiming to have this issue for months. If there have been several updates between 4.6 and now, and the issue is still not resolved, that’s very troubling. I run lots of sites using this otherwise great theme, but I cannot understand why this very popular feature is yet to be fixed when it was working just fine in previous versions.

    Here is the console error I see when the video plays once then stops looping (included as private info below):

    #1280161

    I have the same problem. Hopefully there is a fix….

    #1280376

    Hi,

    Sorry for the problem, we are aware of it and we’re working on a solution. We don’t have one right now though, but we will post any solutions or recommendations in this thread.

    Best regards,
    Rikard

    #1280708

    Hi,

    Sorry for the delay. Please try this fix posted by Ismael: https://kriesi.at/support/topic/video-in-color-section-is-not-repeating/#post-1280574

    Best regards,
    Rikard

    #1281392

    This override did indeed work. Thank you for referring me to that solution.

    For anyone else looking for the current resolution to background video in Color Section not looping as intended, please add this to your functions file or custom functions file:

    add_filter("avf_youtube_video_data", function($data) {
    	unset($data["playlist"]);
    	return $data;
    }, 10, 1);
    #1282087

    It also stopped working in version (4.7.4) Worked fine until is last month. Will the fix be posted here in this thread?

    #1282090

    add_filter(“avf_youtube_video_data”, function($data) {
    unset($data[“playlist”]);
    return $data;
    }, 10, 1);

    Worked. Thanks!

    #1282136

    Hi,

    If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Background video in color overlay stops looping after update to 4.7.6.4’ is closed to new replies.