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May 1, 2018 at 3:04 pm #949553
Hi,
I need your help urgently. The background video on our company’s front page ( link below) has stopped working. I am unable to understand why! It was working fine until last week. Can you kindly check this for me, please?
May 2, 2018 at 10:59 am #949951Hi, could you help me with the above query urgently? I can’t let the background video off our homepage for a very long time. It is only going to damage the user experience of our website.
May 2, 2018 at 11:38 am #949986Well there is a work around of ismael on that: https://kriesi.at/support/topic/video-autoplay-4/#post-947097
if you are not familiar with editing php files :here are both files edited complete:
Look: https://pastebin.com/nQzBcsnn put it in the original folder of enfold/framework/php/ and replace: function-set-avia-frontend.php
Download: https://pastebin.com/dl/nQzBcsnnLook: https://pastebin.com/cSBt7Ebe put this to the original folder of enfold/config-templatebuilder/avia-shortcodes and replace the av-helper-slideshow.php
Download: https://pastebin.com/dl/cSBt7Ebe
Guess you don’t need a child-theme solution on this – because the next update will have that fixIf you are patient to wait first week of may is there so 4.3.1 maybe have this allready !
May 2, 2018 at 1:59 pm #950056Same problem here.
Workaround doesn’t fix it, so I guess we need to roll back to a previous version unless this is really fixed. :/-
This reply was modified 7 years, 6 months ago by
srossbach.
May 2, 2018 at 4:11 pm #950133on my 4.3 Enfold that works perfect !
PS : the new 4.3.1 is there but sadly these fixes aren’t included.
May 3, 2018 at 12:26 pm #950714Hi,
We implemented the modifications for a user’s site and it seems to have solved the issue.
// https://kriesi.at/support/topic/video-autoplay-4/#post-950712
Please try it again.
Best regards,
Ismael -
This reply was modified 7 years, 6 months ago by
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