Viewing 6 posts - 1 through 6 (of 6 total)
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  • January 3, 2015 at 1:48 am #374363
    davidk62

    I’m using the color section for a background video. It was working for a while. I added a code block with my GetResponse web form java script in it. Now, whenever I “LOG OUT” and then preview the page. The background video no longer shows.

    • This topic was modified 9 years, 11 months ago by davidk62.
    January 3, 2015 at 5:39 pm #374502
    Elliott

    Hi davidk62!

    It’s probably a javascript error caused by this web form your adding. Send us a link and we’ll take a look.

    Regards,
    Elliott

    January 4, 2015 at 3:47 am #374599
    davidk62

    Yes, it is a javascript error. But, I removed it and the problem continues. It’s on this home page.

    http://41records.com

    January 5, 2015 at 3:43 am #374919
    Andy

    Hey!

    please try to deactivate all plugins (especially Jetpack for example), to see which on could cause the issue.
    If that does not help please give us admin access, to have a deeper look into the issue.

    Regards,
    Andy

    January 5, 2015 at 2:17 pm #375041
    davidk62

    Hey Andy,

    I’ll give that a shot. However, it was working with plugins. It stopped when I added the Javascript from my Get Response email form. Are you suggesting that the javascript may have messed with a plugin?

    January 5, 2015 at 3:48 pm #375111
    davidk62

    Hey Andy,

    You were right. It’s a plugin. WP Rocket a cache plugin is causing the problem.

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  • The topic ‘Background Video’ is closed to new replies.