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AuthorPosts
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November 25, 2019 at 10:48 pm #1160061
My background image is not sized correctly only on iPad Safari browser when the background image is set to “Fixed”
November 26, 2019 at 1:33 pm #1160316Hey apremierdj,
Can you give us a screenshot of the issue on your ipad? so we can have some comparison.
Best regards,
NikkoNovember 26, 2019 at 6:34 pm #1160422Back ground not sized correctly. This is when setting is set to “Fixed” :
https://www.dropbox.com/s/wy56x7wo6wsgbr2/IMG_0065.png?dl=0This is how the background should look but only works when setting is “Scroll” :
https://www.dropbox.com/s/ec8tmhp27fhmnsx/IMG_0066.png?dl=0Background setting :
https://www.dropbox.com/s/3kntwh4mndaar8a/Screen%20Shot%202019-11-26%20at%2010.26.47%20AM.png?dl=0November 27, 2019 at 5:43 pm #1160730Hi apremierdj,
Please have a look at the following links:
https://github.com/WordPress/gutenberg/issues/6025If you need further assistance please let us know.
Best regards,
VictoriaNovember 27, 2019 at 5:49 pm #1160739I tried this suggestion and did not work for me
November 28, 2019 at 2:37 pm #1160983Hi apremierdj,
Could you please clear the cache, check again and get back to us. Looks good on my iPad.
Best regards,
VictoriaApril 1, 2020 at 3:21 am #1199597This is still an issue for me. Any other suggestions?
This happens on multiple different iPads
April 1, 2020 at 7:19 pm #1199846Please let me know if there is any resolution to this issue.
April 6, 2020 at 3:40 pm #1201255Hi apremierdj,
Could you please attach some screenshots of the issue?
Best regards,
VictoriaApril 6, 2020 at 6:20 pm #1201295This only happens on Safari on ipads. Chrome works fine.
https://www.dropbox.com/s/up5zmbb58oce7yu/IMG_0007.png?dl=0
https://www.dropbox.com/s/5mrwrdnff8xc4nz/IMG_0008.png?dl=0
https://www.dropbox.com/s/rw770l2exj68vaz/IMG_0009.png?dl=0April 8, 2020 at 4:37 am #1201743Hi,
Thank you for the screenshots.
This is a known issue on iOS — fixed background doesn’t work properly when its size is set to cover.
// https://caniuse.com/#feat=background-attachment
iOS has an issue preventing background-attachment: fixed from being used with background-size: cover – see details
You can either set the background attachment to scroll, or use css media query to adjust the property from fixed to scroll on iPad view.
Best regards,
IsmaelApril 8, 2020 at 5:28 am #1201761Are you able to tell me what I can put in the quick css for media query to adjust the property to fixed to scroll on iPad view?
April 10, 2020 at 8:24 pm #1202729Hi apremierdj,
Can you please give us the link to the page with the parallax section.
Best regards,
VictoriaApril 10, 2020 at 8:26 pm #1202731April 11, 2020 at 3:42 pm #1202926Hi apremierdj,
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
@media only screen and (min-width:768px) and (max-width: 1024px) { .avia-safari .page-id-163 #av_section_1 .av-parallax { background-attachment: scroll; } }
If you need further assistance please let us know.
Best regards,
VictoriaApril 11, 2020 at 5:08 pm #1202967I see you included that page only. Is there a way for this to apply to all pages?
April 11, 2020 at 6:20 pm #1202976I have tried both methods explained but neither is working for me. Can someone please help?
since this background is on the majority of my pages, I’d like a code that will apply to the entire site, please.
I’ve included my login details in the private section.
April 13, 2020 at 3:12 pm #1203299Hi apremierdj,
You can remove the page id class and it should work. Please give us the link to another one of the pages with parallax.
Best regards,
VictoriaApril 13, 2020 at 6:42 pm #1203333OK – i’ve removed the page ID and still have the issue. Here are more pages that include parallax
April 14, 2020 at 3:32 pm #1203619Hi apremierdj,
Thank you.
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
@media only screen and (max-width: 1024px) { .avia-safari #top .av-section .av-parallax { background-attachment: scroll; } }
If you need further assistance please let us know.
Best regards,
VictoriaApril 14, 2020 at 5:34 pm #1203678I have tried this and still does not work. Any other suggestions?
April 20, 2020 at 12:15 am #1205342Can anyone please help if there is a way to get the quick css to work.
April 20, 2020 at 5:42 am #1205383Hi,
The css compression in the Enfold > Performance panel is enabled, so it’s possible that the recent changes are not yet included in the stylesheets. Please disable the compression temporarily and make sure to purge the cache.
Best regards,
IsmaelApril 20, 2020 at 5:47 am #1205386I have disabled CSS compression and emptied cache. Still is not working…
April 21, 2020 at 2:46 pm #1205809Hi apremierdj,
Please add !important to the code:
@media only screen and (max-width: 1024px) { .avia-safari #top .av-section .av-parallax { background-attachment: scroll !important; } }
Best regards,
VictoriaApril 21, 2020 at 5:23 pm #1205893Sorry, that still did not work. Is there anything else I can try?
April 22, 2020 at 6:08 pm #1206303Hi apremierdj,
It looks fine on my iphone. Could you please clear the cache, check again and get back to us.
Best regards,
VictoriaApril 22, 2020 at 6:19 pm #1206305This is regaurding Safari on iPads specifically. Not iphones or any other device.
This is still an issue.
April 23, 2020 at 7:15 pm #1206603Hi apremierdj,
Which iPhads are you using? The Pro version or the mini?
Best regards,
VictoriaApril 23, 2020 at 7:21 pm #1206607I have 2 iPad Pro i’m testing with. Both with the same issue.
1. iPad Pro 11″ 2020 iPadOS 13.4
2. iPad Pro 10.5″ 2017 iPadOS 13.3.1Hope this helps
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