Viewing 23 posts - 1 through 23 (of 23 total)
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  • #1316658

    See https://praktijkalfaomega.nl/psycholoog-veenendaal-2/
    Before the update to Enfold 4.8.6.1 this page showed an image, but the image is not displayed anymore after the update.
    It is a background image in a Content-sectie (Dutch), I guess it is Color Section in English (not sure).
    The problem does not appear on mobiles/smaller screens as I’m using another element (not Content-sectie) for those devices.

    #1316722

    See Private Content.

    #1316787

    Hi,

    I’m being blocked on the login page:

    IP-adres geblokkeerd
    Je probeert het WordPress dashboard te bezoeken vanaf een IP-adres dat niet bij ons bekend is. Bekijk de stappen hiernaast om jouw IP-adres toe te voegen via jouw xel omgeving. Mocht je er niet uitkomen, lees dan het artikel op onze academy voor het afschermen van het WordPress dashboard.

    Which IPs are allowed to access your site? If you could allow the countries in private, then we should be able to access your site.

    Best regards,
    Rikard

    #1317106

    See private.

    #1317107

    By the way: I just updated to 4.8.6.2

    #1317137

    We’re having the same issue even after updating to Enfold 4.8.6.2: Background images are not shown. Please fix this.

    #1317224

    Hi bvwijk,

    Thanks for that, the IP address doesn’t seem to be working either unfortunately, please see private.

    About your problem; please try to activate the option to delete the old CSS and JS files under Enfold->Performance, then save the theme options. That should regenerate the theme CSS files, and your images should hopefully be visible after that. If it doesn’t work, then we would need to access your site in order to check the problem further.

    Best regards,
    Rikard

    #1317225

    Hi jochenmaier,

    Please check the suggestion I posted above just now. If that doesn’t work for you, then please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

    Best regards,
    Rikard

    #1317313

    Hi Rikard,

    Unfortunately, activating the option ‘delete old CSS and JS scripts’ did not solve the problem.

    I switched off the IP-restriction to my site, so I expect that you can login now. Otherwise please let me know.

    Regards,
    Bert

    #1317427

    Hi Bert,

    Thanks for the update. We can access your site now, but I’m not sure what the problem is on your site unfortunately. Could you share FTP login details with us in private as well please?

    Best regards,
    Rikard

    #1317458

    Thanks so far. See private for the FTP login details. Hope this satisfies.

    #1317645

    Hi,

    Sorry for the problems.

    When loading the page I get following error for

    
    GET https://your_site_name/wp-content/uploads/avia_posts_css/post-5.css?ver=ver-1629459115
    ----
    Status403
    Forbidden
    VersionHTTP/2
    Übertragen894 B (752 B Größe)
    Referrer Policystrict-origin-when-cross-origin
    

    This file holds the CSS to display the background images and other styling needed for this page (this was added starting with 4.8.4).

    One user could solve it by enable query parameters (which he had blocked before) needed to invalidate browser cached post-5.css file when page is updated (?ver=ver-1629459115).

    Alternate way (but not recommended, only if your server configuration makes it absolutly necessary) is to disable file generation by adding this to your functions.php file:

    https://github.com/KriesiMedia/enfold-library/blob/master/actions%20and%20filters/Performance/avf_post_css_create_file.php

    For testing and until you find a solution with your hoster it is OK.

    Best regards,
    Günter

    #1317649

    I have the exact same problem with multiple sites!

    #1317691

    Hi byallmeans,

    Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your sites.

    Best regards,
    Rikard

    #1317692

    Hi bvwijk,

    I added the filter which Günter linked to above to your functions.php file, and your background images are showing now. As Günter explained above, the server is returning a 403 for the https://your_site_name/wp-content/uploads/avia_posts_css/ folder. You will have to reach out to your hosting provider, to see if they can fix that for you. Please note that the filter I added will be overwritten if you update the theme, since you are not running a child theme on the site.

    Best regards,
    Rikard

    #1317724

    Thanks Rikard and Gunter,

    I will check with my provider about error 403.
    In the meantime can please you apply the same filter to my other website? You can find the credentials in private.

    Regards,
    Bert

    #1317900

    Hi Bert,

    Thanks for the update. I’ve added the filter to your other site as well, and the background images are working now. Please review your site.

    Best regards,
    Rikard

    #1317964

    Great, thanks!
    In the meantime my provider restored the connection rights so I expect error 403 has been solved right now.
    Not sure: does this mean that the filter can be removed once again, or do you need to do further analysis?
    Regards,
    Bert

    #1317987
    This reply has been marked as private.
    #1318071

    Hi Bert,

    Thanks for the update. I removed the filter I added, and I’m not seeing any changes on the front end of your site after that, the background images are still working. Could you check and verify on your end as well please?

    Best regards,
    Rikard

    #1318072

    Hi sistemasvacunar,

    Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

    Best regards,
    Rikard

    #1318344

    Hi Rikard,
    Indeed, the images are still working on both websites. I guess the problem has been solved right now and in the future I should be able to update Enfold to a new version without having this same problem?
    Regards,
    Bert

    #1318544

    Hi Bert,

    Yes, you are correct :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

Viewing 23 posts - 1 through 23 (of 23 total)
  • The topic ‘Background image is not displayed anymore after update to Enfold 4.8.6.1’ is closed to new replies.