Viewing 6 posts - 1 through 6 (of 6 total)
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  • October 7, 2021 at 11:27 pm #1324002
    bimsenfold

    Hi there! The background images in colored sections on our site are not displaying if the Background Attachment is set to Scroll or Fixed. It is displaying if it is set to Parallax, however.

    We tested deactivating all plugins and this did not resolve the issue for us and we are not seeing this on any other websites.

    Any insight is much appreciated!

    • This topic was modified 3 years, 2 months ago by bimsenfold.
    October 9, 2021 at 5:19 pm #1324223
    Mike

    Hey bimsenfold,
    Thank you for your patience and the links, when I checked both pages had the last color section background image set to scroll, I adjusted the first link to parallax as you had the link labeled and checked both pages with Chrome, Firefox, Edge on Windows 10 & Safari on Mac and both are showing for me, please see the screenshots in the Private Content area.
    Perhaps try clearing your browser cache and check again.

    Best regards,
    Mike

    October 10, 2021 at 5:01 pm #1324291
    bimsenfold

    Hi There,

    Thank you for looking into this. It appears that I wasn’t clear enough. The background images display in other areas of the pages, but not the top colored sections. Please see the URL for a screenshot of the section I am specifically talking about so you can see where the image is not displaying. We’ve tried purging the cache and clearing cookies/history, but these top images are not displaying. The other background images in colored sections are displaying on the pages.

    Thank you kindly for looking at this,
    Caitlin

    October 10, 2021 at 5:50 pm #1324294
    Mike

    Hi,
    Thank you for the screenshots and link, this background image is hidden by this css in your Quick CSS:

    .html_header_sticky_disabled .container_wrap:first-child,.avia-section.avia-full-stretch,.html_header_transparency .avia-section.avia-builder-el-0 {
    background-image: none;
}

    2021-10-10_002.jpg
    Please try disabling it and clearing your cache.

    Best regards,
    Mike

    October 10, 2021 at 5:53 pm #1324295
    bimsenfold

    Thank you so much for catching that! This is updated and the ticket can be closed!

    October 10, 2021 at 6:21 pm #1324301
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

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  • The topic ‘Background Image in Colored Section Not Displaying’ is closed to new replies.