Viewing 8 posts - 1 through 8 (of 8 total)
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  • September 1, 2017 at 11:23 am #846808
    homecinemamodules

    Hi there,
    On our label, beamax.com, we just installed Enfold just the way we did it for our other labels trimotca.nl and homecinemamodules.com.
    If we want to adjust some product pages the backend page of the product did not load properly and keeps on spinning.

    We deactivate all pluggins but that wasn’t helping
    Next step: we changed the theme. The product page did load properly and we where now able to make some changes.

    Could you please help me solving this issue?

    Regards,

    Sebastiaan

    September 2, 2017 at 7:19 am #847089
    Rikard

    Hey Sebastiaan,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    September 18, 2017 at 1:26 pm #853379
    homecinemamodules
    This reply has been marked as private.
    September 19, 2017 at 6:33 am #853705
    Rikard

    Hi,

    Thanks for that, though I’m not sure what you mean by product pages. Exactly which ones are you getting the error on? I checked the page in private and I couldn’t see anything going wrong.

    Best regards,
    Rikard

    September 19, 2017 at 11:45 am #853801
    homecinemamodules
    This reply has been marked as private.
    September 20, 2017 at 1:27 pm #854346
    homecinemamodules
    This reply has been marked as private.
    September 21, 2017 at 5:11 am #854641
    Rikard

    Hi,

    Thanks for the link, I’m seeing this error on the page:

    http://yoursite.com/wp-admin/admin-ajax.php 501 (Method Not Implemented)

    I’m not sure exactly what is causing that, but this is what a 501 error means:

    The HTTP 501 Not Implemented server error response code indicates that the request method is not supported by the server and cannot be handled.

    Could you try contacting your hosting provider to see if they can find out why the server is throwing that error?

    Best regards,
    Rikard

    • This reply was modified 7 years, 3 months ago by Rikard.
    September 21, 2017 at 10:26 am #854703
    homecinemamodules

    Hi Rikard,

    Thank you for your time. I will contact our hosting provider.

    Best regards,

    Sebastiaan

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