Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #1104735

    I’m facing some issues with saving the template on portfolio entry. It’s keeping on deleting contents every time I update the page. You can open the page I mentioned below and try using template portfolio2. It will create the page in the backend the way I want but when you will click on update, it will not show all contents. And when you will go to edit the page again, all contents would have disappeared already in the backend. This is a big problem for me to do future updates and I’m kind of stop working on it because everytime i create a template, it doesn’t work and I have to do the whole page manually again.

    #1105848

    Hey s_taimoor,

    Can you check if the space on your hosting provider is full?

    Best regards,
    Basilis

    #1106034

    I have more than 11 GB space free available in my hosting.

    #1106050

    Dear, just for your knowledge, I’m stuck on this topic since last 20 days. Also because of this, I can’t work on this website. What’s happening is, many times I finish one portfolio entry page and when I click on update, it just forgets everything and I’m left with just a slider and some text. everything else gets deleted.. It has waster so much of my time. So, I would highly appreciate if you can solve this issue and test it properly.

    Thanks

    #1106322

    Hi s_taimoor,

    https://cl.ly/1e36a34f5ddc Please try switching to the Classic editor in the theme options and see if the issue persists.

    Best regards,
    Victoria

    #1106342

    still the same issue.
    I converted to the classic editor then tried to use a template named portfolio2. it applies but right after you click on update, the page reloads and contents disappears.

    #1107183

    Hi,

    Thank you for the update.

    The following markup breaks the template.

    <strong>Crown Prince Walkingstick</strong>< font size="3"> <!--- this is invalid
    <font size="3"><font color="#939598">Calligraphy and Special Requests
    12 October 2018</font>
    

    You forgot to close the font tag. Please rectify it by adding a closing tag.

    Best regards,
    Ismael

    #1107539

    Thank you so much dear its fixed.

    #1107604

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

Viewing 9 posts - 1 through 9 (of 9 total)
  • The topic ‘Backend Template Not saving’ is closed to new replies.