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  • #617304

    Hello, I locally set up a wordpress site with the Enfold theme activated.
    Importing the Shop demo via backend Enfold>Demo import gives an Error code:

    Importing didn’t work!
    You might want to try reloading the page and then try again
    (The script returned the following message:
    Failed to import pa_color Black
    Failed to import pa_brand Giorgio Adriani

    etc.

    So importing the demo doesn’t work. Is it because I am working locally? What can I do?
    P.S. I already emptied the browser cache, reloaded and restried. I am using WordPress 4.5

    • This topic was modified 8 years, 7 months ago by rcoss.
    #617973

    Hi rcoss!

    Thanks for getting in touch with us!

    No even if you are working locally, you should be able to import the demo. Please try increasing the PHP memory and try again. https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    Regards,
    Jordan

    #617991

    I just purchased this theme. I keep trying to import demo data, but keep getting the same error:
    “Importing didn’t work!
    You might want to try reloading the page and then try again”
    I have tried 8 times, all unsuccessful. I wait until the process is done, but still keep getting the error. I am using WordPress 4.5.

    Please help. Thank you!

    #617996

    Hi @rossg11!

    Thanks for getting in touch with us!

    Have you tried the suggestion to increase the PHP memory? https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    If that does not help, please start your own thread and provide a link and login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

    Best regards,
    Jordan

    #618001

    The PHP memory increase worked. Thank you!

    #618005

    Hi!

    Glad we got it solved out!
    Please do let us know if we can do anything else to assist you further.

    Regards,
    Basilis

Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Backend Enfold>Demo Import doesn't work’ is closed to new replies.