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  • #1053860

    I have 3 main issues and I have tried every possible fix on the child theme and backend.
    1. The biggest issue is that I updated my wp theme and now my backend is showing everything in editor blocks. I can’t edit my template or add info with these blocks. This one has stopped my progress. I’m not 100% it was the wp update but it seemed to happen around the same time of day.

    2. Header issues: My slider and header photos are going behind the logo/nav area. I need the logo/nav area to be a solid black so that the social networks and nav links are visible at all times. I have changed the child theme numerous times and tried every scenario I know how to and can’t get it to work.

    3. The store / product was working fine but now the page is showing the price of the item three times. And now it’s duplicating the products/rows/columns below the page, just above the footer. Please help.

    I purchased extended support and will be happy to talk to someone one-on-one. My login info is below. I need to get this up and running today. I need to show the client the site tomorrow and the site was 95% complete now everything is mixed up and not working properly. Thank you for your time.

    #1054514

    I have not received any help. I put my support ticket in Jan 14. Why is it taking so long to receive a response / help? Also, is there an easier way to find your actual support ticket in the forum? I had to literally shuffle through 6 pages to search for my specific ticket. To then see there has been no response. Please help.

    #1054699

    Hi shannonjhester,

    Wordpress switched to Gutenberg. That’s why your pages look like that.

    You need to install the Classic editor plugin.

    Here is an article for you:
    https://www.wpbeginner.com/plugins/how-to-disable-gutenberg-and-keep-the-classic-editor-in-wordpress/

    Best regards,
    Victoria

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