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  • #27381

    Hi Enfold. I’ve been working on Enfold and trying to build the backend content of my WP Engine hosted site – I work on a Macbook Pro 10.7.5 and now have the latest version of WP. Basically what I’ve found it that firstly once I clicked on Advanced, I couldn’t go back into the default editor with both my Radio Broadcast and Sound Stories pages. My Advanced editor has lost all it’s content. Yet when I go into my live site, there is the content. I’ve been working with a developer and to mitigate this:

    Firstly we tried firefox instead of Chrome. At first it appeared to work (both advanced and default editor). Then it closed me out again and I wasn’t able to get back in. So website would not show backend of pages on both Chrome and FF.

    Then we downloaded both adobe Flash and Shockwave.

    Then we cleared the cache and cookies on Chrome

    Then we tried his computer and yes, it all came through. He looked on his on both his pc and the mac. We were able to see all the back end of my WP Engine site and jockey between the advanced and default.

    Now I’ve come home and I’ve booted up other computers in the hope that this issue is just on this mac (all running 10.7.5 by the way)

    Tried another computer. At first I was able to get in using Advanced. But then same thing happened and it’s shut me out. So there’s something here with my system that is shutting me out. Just tried on my 4G phone and I can get into back end using Advanced editor. I’m getting a bit depressed about this as it’s now taken me well over three weeks. Any ideas.

    WP support are at a loss.

    Many thanks, Hamish Sewell

    #133842

    Hi,

    You can’t work on the Advance Layout Editor(ALE) and the Default Editor at the same time. You need to stick on ALE if you started editing the page using it. You can switch the Layout Builder to debug mode, this way you’ll be able to see the actual shortcode while working on the Advance Layout Editor. Edit functions.php, find this code:

    if(isset($avia_config['use_child_theme_functions_only'])) return;

    Below, add this:

    //set builder mode to debug
    add_action('avia_builder_mode', "builder_set_debug");
    function builder_set_debug()
    {
    return "debug";
    }

    Please increase the wordpress php memory limit. Edit wp-config.php, add this code:

    define('WP_MEMORY_LIMIT', '256M');

    Also, click Screen Options and make sure that the Avia Layout Builder is enabled.

    Regards,

    Ismael

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