Viewing 11 posts - 1 through 11 (of 11 total)
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  • May 11, 2021 at 2:03 pm #1299680
    dejongfreek

    Hi guys,

    First off, great work on the theme, really enjoying it! I’m working on a specific page which, after updating some content on page, I’m not able to edit this specific page anymore. The frontend is still working, but when I enter the back-end I get this error of which I don’t receive an actual email:

    A critical error has occurred on this site. Check your site administrator’s email inbox for instructions.
    Learn more about troubleshooting in WordPress.

    I’ve installed a debugger plugin and got the following message:

    [11-May-2021 11:47:18 UTC] PHP Fatal error Uncaught TypeError: Argument 1 passed to aviaElementTemplates::set_locked_attributes() must be of the type array, string given, called in /var/www/vhosts/schoonheidssalonmarielle.nl/webspace/httpdocs/schoonheidssalonmarielle.nl-wordpress/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/catalogue/catalogue.php on line 488 and defined in /var/www/vhosts/schoonheidssalonmarielle.nl/webspace/httpdocs/schoonheidssalonmarielle.nl-wordpress/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/element-templates.class.php:3726

    Stack trace:

    #0 /var/www/vhosts/schoonheidssalonmarielle.nl/webspace/httpdocs/schoonheidssalonmarielle.nl-wordpress/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/catalogue/catalogue.php(488): aviaElementTemplates->set_locked_attributes(”, Object(avia_sc_catalogue), ‘av_catalogue_it…’, Array, Array, ”)
    #1 /var/www/vhosts/schoonheidssalonmarielle.nl/webspace/httpdocs/schoonheidssalonmarielle.nl-wordpress/wp-includes/shortcodes.php(343): avi in /var/www/vhosts/schoonheidssalonmarielle.nl/webspace/httpdocs/schoonheidssalonmarielle.nl-wordpress/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/element-templates.class.php on line 3726

    I’ve deactived the catalogue element, but still not able to acces the back-end of this page.

    Can you help me out?

    Let me know if you have any further questions or I need to create access for you.

    Thanks very mcuh in advance!!

    May 12, 2021 at 1:44 pm #1299923
    Yigit

    Hey,

    Thanks for contacting us!

    Could you please post temporary FTP and WP admin logins here privately so we can look into it? :)

    Best regards,
    Yigit

    May 12, 2021 at 2:00 pm #1299925
    dejongfreek

    Hi Yigit,

    Thank you for your reply, I’ve send the credentials private to WP login. I will send you the temp FTP shortly.

    Regards,

    Freek

    May 12, 2021 at 2:07 pm #1299927
    dejongfreek

    And the FTP login

    May 12, 2021 at 2:25 pm #1299931
    Yigit

    Hey,

    Thanks for the info!
    Could you please share WP login link privately as well? /wp-admin and /wp-login.php did not work for me :)

    Best regards,
    Yigit

    May 12, 2021 at 2:35 pm #1299933
    dejongfreek

    Sorry, forgot that

    May 12, 2021 at 3:15 pm #1299944
    Yigit

    Hey,

    Thanks for that! Logins are working fine. Could you please switch WP user to administrator as well? :)

    Regards,
    Yigit

    May 12, 2021 at 3:19 pm #1299945
    dejongfreek

    Yes sure, I’ve changed it

    May 14, 2021 at 4:35 pm #1300365
    Nikko

    Hi dejongfreek,

    Thanks for giving us admin and FTP access.
    We have fixed the issue on your end.
    Please review your site.

    Best regards,
    Nikko

    May 15, 2021 at 8:19 am #1300471
    dejongfreek

    Hi Nikko,

    Works like a charm, thank you very much. Do you know what caused the issue and how I can prevent it the next time.

    Regards,

    Freek

    May 17, 2021 at 3:50 am #1300623
    Nikko

    Hi Freek,

    We’re glad that we could help. :)
    It was fixed by disabling Custom Elements Management in Enfold > Custom Elements.

    Best regards,
    Nikko

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