Tagged: 

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #240256

    Hi, my site back end is not displaying correctly after updating to 2.6.2.
    Should I re upload all the files via FTP or roll back to 2.6.1?

    Any help is appreciated.

    Jorge.

    #240582

    Hi Jorge!

    Can you please give us a link to the website? A screenshot of the issue will help. Deactivate all plugins, see if the issue is fix.

    Best regards,
    Ismael

    #240833
    This reply has been marked as private.
    #241010

    Hi!

    You’re using tons of plugin and one of them might be messing up with the theme options. Please deactivate all plugins, see if the theme options comes back to normal. If not, please download the latest version again from your theme forest account then update the theme via FTP. Watch this video by Devin: https://vimeo.com/channels/aviathemes/67209750

    Regards,
    Ismael

    #241339

    Hi Ismael, it is not a plugin issue. I deactivate all the plugins and the dashboard remains the same. I uploaded a fresh copy via FTP and it did not solve the issue.

    #241448

    Hey!

    Do you mind posting the login details here? We would like to check it. Other than plugin conflict and corrupted theme files, I’m not sure why the theme options would act like that.

    Best regards,
    Ismael

    #241460
    This reply has been marked as private.
    #242430

    Hey!

    Looks like its a browser or computer specific issue, this is how it loads on my end:

    Cheers!
    Devin

Viewing 8 posts - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.