Our Aweber lightbox scripts (located in a ‘code’ block in the Avia builder) suddenly stopped working when WordPress was updated. We’ve tried updating the theme, plugins, running the page without plugins activated, and reverting the JS as indicated in one of the support forums, all to no avail. Here’s the page in question:
It’s the brown/red button, which previously would open a lightbox from Aweber when clicked. As you can see, it no longer does that. Any advice would be greatly appreciated.
Thank you.
Hi,
Can you please check if the issue persists with the default WordPress theme activated?
Regards,
Josue
Thanks. That doesn’t really work due to the block shortcodes, but I pulled the script out and installed it on a plain WP page, then switched to twentysixteen and the same issue remains, sadly. Which of course means it’s not a theme issue. At least that’s narrowed down… :) Thanks!
Hi,
Have you already tried contacting Aweber?
Best regards,
Josue
Not yet – we built a workaround using an Avia button with a direct link to the form for now – those script forms from Aweber do this sort of thing far more often than they should. Thanks again.