Viewing 8 posts - 1 through 8 (of 8 total)
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  • January 16, 2024 at 2:08 pm #1430252
    keep12

    Hello,

    We are having some issues in our pages with the avia content giving errors, this might be produced about an update but we are not sure. We are attaching the files that we received with the webpage reports.

    You will find in google drive 2 files called Grupooneair, with the issues in one page… And another one that is a picture with an error in Airhostess.

    Please if you can take a look we will be glad.

    Thanks for your time

    January 16, 2024 at 4:25 pm #1430724
    Rikard

    Hey keep12,

    The link you posted is not publicly accessible, so we can’t view it. Please change the permissions of files you are trying to share, or upload them to a different service.

    Best regards,
    Rikard

    January 16, 2024 at 4:57 pm #1430732
    keep12

    Hello,

    Try now sorry.

    January 17, 2024 at 10:47 am #1430804
    Ismael

    Hi,

    Thank you for the update.

    The pages seem to be rendering correctly when we checked them. In which page can we actually reproduce the issue? We list a few of the pages that we checked in the private field.

    Best regards,
    Ismael

    January 17, 2024 at 11:12 am #1430810
    keep12

    Hello,
    In the home page you can see the error of the JQ not loading, i tried it throw brave and mozilla and its giving that error.

    Also i you check [Attached link] you will see that is breaking in all navigators dropping

    Uncaught TypeError: Cannot read properties of undefined (reading ‘register’)
    at avia-footer-scripts-17d58e2702e7f47fe16883c6b3a60f11—656d918474cab.js?ver=1705409756:21:74371
    at avia-footer-scripts-17d58e2702e7f47fe16883c6b3a60f11—656d918474cab.js?ver=1705409756:21:74452

    And on [LINK2] we are having similar errors:

    Uncaught TypeError: Cannot read properties of undefined (reading ‘register’)
    at avia-footer-scripts-189eef3bae733d92815d72f6fd898ccf—659ea20d0d7aa.js:183:779
    at avia-footer-scripts-189eef3bae733d92815d72f6fd898ccf—659ea20d0d7aa.js:183:860

    January 18, 2024 at 10:15 am #1431352
    Ismael

    Hi,

    Thank you for the info.

    It seems to be an issue with the merged scripts. Please upgrade the theme to version 5.6.9, then temporarily disable the Enfold > Performance > File Compression settings. Let us know if this helps resolve the issue.

    Best regards,
    Ismael

    January 18, 2024 at 5:23 pm #1431408
    keep12

    Version 5.6.9 is already installed a few days ago.

    I disabled de Enfold/performance/file compression . The error now disappears. Thanks a lot.

    January 19, 2024 at 8:22 am #1431438
    Ismael

    Hi,

    Great! Glad to know that the issue has been resolved. If you’re looking for an alternative to the default compression option, you can try the Autoptimize plugin. Let us know if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

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