Avia visual Editor crashed in server.

Hello, I’ve been working with enfold for a while, always with the lastest versions and I never had any problem, untill now.
I’m having a pretty serious issue with the admin/frontend process.

Website: http://www.rklinger.com.ar/new/

If you go to the wp-admin > pages, you’ll see there are two pages published. The first one is the home.
At first, I didn’t have any problem setting up that page and building with the visual editor. I delivered that first preview to the client and continued to do the “Industria” Page, and that’s where the visual editor started to fail seriously.

The bug happens when in the other page you try to put any content (special heading, text block, etc etc) INSDE any column, color section or grid row, (basically, i can’t design any page from now on). Everything i placed in that layout element vanishes. Like if there were a loop error or efold couldn’t save that layout request.

I tried to reinstall the theme (I updated to the latest version), tried to reinstall wordpress, and nothing changed. every time i create something inside any Layout element the page crushes and leaves that blocks empty.

I need to know what issue with the server could be the reason of that malfunction. I am sure is the server, but i don’t know what to sey to the hosting provider to check or adjust. All permissions are granted. We have only a little problem with htaccess and redirects (i can’t see any child page).
I cannot debug this error, and i need to design this sections with layout elements.
Any idea of what could be the problem? O what can i request from the hosting providers? all permissions are granted, you can check that with the ftp access.

I hope we can find a solution.

Saludos from argentina!

• This topic was modified 8 years, 7 months ago by riberomarcos.