Avia Theme Builder not loading content. - Support | Kriesi.at

Tagged: 403, ajax, AviaBuilder, enfold theme, FORBIDDEN, Layout Builder, post, spinner

Viewing 6 posts - 1 through 6 (of 6 total)

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November 6, 2014 at 3:45 am #346943
Arctic Leaf
Participant
Hello Kriesi.at support team,

My name is Cory and I work on behalf of New Leaf Innovations.

I’m having trouble loading the content for all of my layout items in the backend. When I try to load it, the Javascript console spits out this error:
```
POST https://www.liquipel.com/wp-admin/admin-ajax.php 403 (Forbidden) VM6946 load-scripts.php?c=0&load%5B%5D=jquery-core,jquery-migrate,utils,plupload,json2&ver=4.0:4
send VM6946 load-scripts.php?c=0&load%5B%5D=jquery-core,jquery-migrate,utils,plupload,json2&ver=4.0:4
m.extend.ajax VM6946 load-scripts.php?c=0&load%5B%5D=jquery-core,jquery-migrate,utils,plupload,json2&ver=4.0:4
$.AviaBuilder.convertTextToInterface avia-builder.js?ver=0.8:873
$.AviaBuilder.set_up avia-builder.js?ver=0.8:116
$.AviaBuilder avia-builder.js?ver=0.8:104
(anonymous function) avia-builder.js?ver=0.8:1358
j VM6946 load-scripts.php?c=0&load%5B%5D=jquery-core,jquery-migrate,utils,plupload,json2&ver=4.0:2
k.fireWith VM6946 load-scripts.php?c=0&load%5B%5D=jquery-core,jquery-migrate,utils,plupload,json2&ver=4.0:2
m.extend.ready VM6946 load-scripts.php?c=0&load%5B%5D=jquery-core,jquery-migrate,utils,plupload,json2&ver=4.0:2
J VM6946 load-scripts.php?c=0&load%5B%5D=jquery-core,jquery-migrate,utils,plupload,json2&ver=4.0:2
```
I checked the file permissions of the admin-ajax.php and they are currently set to 644. I even tried restoring all of the file permissions to 644 and all of the directory permissions to 755 and assigning ownership of all files and directories inside the public_html folder to the account holder’s account.

In addition i tried troubleshooting the issue by creating a new page and using the post content inside the mysql database to rebuild the page from scratch (using the layout builder to reassemble it just in case there was a coding issue), but after I saved the page, it wouldn’t load the content again.

I’ve can’t think of anything else that could be causing it so I was hoping you could shed some light on the situation if you had a look at my website. Thanks in Advance!
- This topic was modified 10 years ago by Arctic Leaf. Reason: fixed links
November 6, 2014 at 6:48 am #346981
Josue
Inactive Moderator
Hey!

Try adding this to the wp-config.php file.
```
define( 'CONCATENATE_SCRIPTS', false );
```
Cheers!
Josue
November 6, 2014 at 6:55 am #346983

Arctic Leaf
Participant

Thanks! That helped a lot! Now the backend loads, however, the front end still doesn’t load. Any thoughts?

November 6, 2014 at 7:16 am #346984

Josue
Inactive Moderator

Hello,

Have you tried disabling all third-party plugins to see if it gets fixed? also try increasing the memory limit to at least 256M – http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

Regards,
Josue

November 8, 2014 at 12:53 am #348014
Arctic Leaf
Participant
I have this in my wp-config.php:
```
define('WP_MEMORY_LIMIT', '256M');
define('WP_MAX_MEMORY_LIMIT', '512M');
```
The Server memory limit is also set to 1024M, and the post and upload limits are set to 256M.
The page still doesn’t load. I’m not sure why.
November 9, 2014 at 8:29 pm #348441

Josue
Inactive Moderator

Hi!

Not sure what could be to be honest but i made a copy of that page and it works fine, check /services/service-details-test/.

Best regards,
Josue
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