Avia problems - Support | Kriesi.at - Premium WordPress Themes

Tagged: avia

Viewing 18 posts - 1 through 18 (of 18 total)

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May 27, 2015 at 9:59 am #450485

jalfonzo
Participant

Since yesterday I am unable to edit pages because no Avia does not load the contents thereof .
I disabled all plugins had assets like Yoast SEO , W3 cache , etc.
Could you tell me why I did not load the content of the pages edited with Avia ?
Thanks

May 27, 2015 at 11:21 am #450516

Rikard
Keymaster

Hey jalfonzo!

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details here as a private reply.

Best regards,
Rikard

May 27, 2015 at 12:21 pm #450531

jalfonzo
Participant

This reply has been marked as private.

May 27, 2015 at 4:40 pm #450657

Yigit
Keymaster

Hi!

You forgot to post the link to your website. Please make sure that you are using the latest version of Enfold which is currently 3.1.5 – http://kriesi.at/documentation/enfold/updating-your-theme-files/

Cheers!
Yigit

May 27, 2015 at 4:44 pm #450665

jalfonzo
Participant

This reply has been marked as private.

May 28, 2015 at 7:48 am #450979

Rikard
Keymaster

Hi!

Could you try to completely overwrite your current theme files with a fresh copy downloaded from your Themeforest account via FTP? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Cheers!
Rikard

May 28, 2015 at 10:54 am #451079

jalfonzo
Participant

Hi Rikard,

I do it but I have the same problem….

May 28, 2015 at 11:12 am #451098

Rikard
Keymaster

Hi!

Ok, are we allowed to disable plugins for testing purposes? We might need temporary FTP access as well, you can post the details here as a private reply.

Regards,
Rikard

May 28, 2015 at 11:12 am #451100

jalfonzo
Participant

If you can see on Theme Check maybe you can see the problem with Avia Framework

May 28, 2015 at 11:15 am #451103

Rikard
Keymaster

Hi!

I’m not sure what you mean by Theme Check?

Best regards,
Rikard

May 28, 2015 at 11:36 am #451114

jalfonzo
Participant

This reply has been marked as private.

May 28, 2015 at 12:18 pm #451139

jalfonzo
Participant

This reply has been marked as private.

May 28, 2015 at 12:24 pm #451142

Rikard
Keymaster

Hey!

Ok thanks, but are we allowed to disable plugins, just for a few minutes, in order to test what could be going wrong?

Regards,
Rikard

May 28, 2015 at 12:27 pm #451146

jalfonzo
Participant

This reply has been marked as private.

May 28, 2015 at 11:19 pm #451469

jalfonzo
Participant

Please I need to resolve it because we have an Adwords Campange on line and we need to work on page.

Thanks in advance

May 29, 2015 at 6:59 pm #451762

Ismael
Moderator

Hi!

I tried to login to the site but the login credentials above are not working. Please check.

https://kriesi.at/support/topic/avia-problems/#post-450531

http://www.solbeatbcn.com/wp-login.php

Best regards,
Ismael

May 31, 2015 at 10:07 am #452216

jalfonzo
Participant

This reply has been marked as private.

June 1, 2015 at 7:09 am #452347

Rikard
Keymaster

Hey!

I can’t log in either, please check the login credentials yourself before you send them.

Cheers!
Rikard
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