Viewing 12 posts - 1 through 12 (of 12 total)
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  • February 2, 2020 at 5:06 pm #1180685
    mikeandrewfischer

    Avia is not loading anymore on some of my Installations when WordPress is updated to the latest 5.3.2. I can ad new pages but can not access the existing – just rotating spinner. Had this problem through last year on mostly installations with Woocommerce. Made a test updated Woocommerce3.9.1 to the latest version – same with enfold latest version all good – update to latest WordPress than the backend was not loading just spinning. I could see this issue is happened for many others on and off in the forum – anything new there?

    February 3, 2020 at 12:37 pm #1180875
    Rikard

    Hey mikeandrewfischer,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    February 3, 2020 at 2:52 pm #1180935
    mikeandrewfischer
    This reply has been marked as private.
    February 3, 2020 at 2:59 pm #1180938
    Yigit

    Hi,

    I just checked your website and ALB loads fine on my end. Attached a screenshot in private content field below. Have you figured it out?

    I noticed you have 3 Enfold installations in total. Please delete older versions and keep only the latest version.

    Regards,
    Yigit

    February 3, 2020 at 3:00 pm #1180940
    mikeandrewfischer

    Please Update to WordPress 5.3.2 than editor stops loading

    February 3, 2020 at 3:15 pm #1180944
    Yigit

    Hey,

    Can we delete older versions of theme as well?

    Best regards,
    Yigit

    • This reply was modified 4 years, 9 months ago by Yigit.
    February 3, 2020 at 3:19 pm #1180948
    mikeandrewfischer

    yes please if it helps

    February 3, 2020 at 3:45 pm #1180953
    Yigit

    Hi,

    I de-activated “AX Social Stream” plugin and it helped. I noticed there is a new version of plugin. Please try updating as it may help. If it does not, please contact plugin authors.

    Please review your website :)

    Cheers!
    Yigit

    February 3, 2020 at 3:52 pm #1180956
    mikeandrewfischer

    Hej Yigit,
    yes all editors work fine Now. Thank you very much. So the social plugin was the problem here? any thing else you could see? apart the extra versions of earlier Enfolds that where not removed?

    Mike

    February 3, 2020 at 4:01 pm #1180961
    Yigit

    Hi Mike,

    No, i did not notice any other issues. I tried to delete them but it did not work. You can delete theme in /wp-content/themes/ via FTP. But please check style.css files inside /enfold/ folder to make sure you are deleting correct versions :)

    Cheers!
    Yigit

    February 3, 2020 at 4:02 pm #1180964
    mikeandrewfischer

    Thanks for your fast help
    regards Mike

    February 3, 2020 at 4:04 pm #1180965
    Yigit

    Hi,

    You are welcome, glad we could help! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

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