Tagged: avia layout builder
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August 25, 2020 at 8:31 pm #1240756
All I get is a loading graphic.
enfold 4.7.6.3
WP version 5.5–enAugust 26, 2020 at 6:01 am #1240845Hey dirt_diver,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoAugust 26, 2020 at 7:20 pm #1241003You got it…
August 27, 2020 at 8:47 am #1241125Hi dirt_diver,
Thanks for giving us admin access. :)
I could see this error in the web console:jlsuggest.js?ver=7.6.5.9:43 Uncaught TypeError: Cannot read property 'msie' of undefined
This is coming from SEO Ultimate which I think hasn’t patched up for WordPress 5.5 (after deactivating it, it worked properly)
But since it’s a necessary plugin, I have installed Enable jQuery Migrate Helper plugin to fix it.
The fix is just temporary, once SEO Ultimate is compatible with WordPress 5.5, you can remove Enable jQuery Migrate Helper plugin.Best regards,
NikkoAugust 27, 2020 at 4:56 pm #1241262Thank you for that…. Do you know what’s causing the admin pages to take so long to load?
- This reply was modified 4 years, 2 months ago by dirt_diver.
August 28, 2020 at 6:24 am #1241407Hi dirt_diver,
By Admin Pages are you referring on Enfold Theme Options? if yes, I have checked it and it loads in 2-3 seconds on my end.
I think it’s pretty good loading time.Best regards,
NikkoAugust 29, 2020 at 9:59 pm #1241853okay thank you again for all your help… You can close this ticket if needed.. Cheers.
August 31, 2020 at 2:04 am #1242030Hi dirt_diver,
You’re welcome :)
Thanks for using Enfold and have a great day!Best regards,
Nikko -
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