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Hi There
I have two sites that were working perfectly until a recent WP auto-update (since disabled). Now the Avia Layout Builder no longer loads (just the usual spinning circle and a white panel).
This is the same on Chrome / FF & Safari (OSX 10.9.5)
For my colleague (also using a Mac) the editor is working fine. I am mystified as to the issue.
Do you have any idea what my be causing the problem? It must be something related to my Macbook Pro.
Kind regards
Alan
Same problem here, 2 pc’s. Both Chrome. One works, the other does not. I came here too look for answers…
Funny thing: When starting Firefox on the non-working pc: it did not work there also…I see errors when loading the page though:
“Uncaught TypeError: undefined is not a function”
and when i press the advances layout builder I get “post-new.php?post_type=page:539 Uncaught ReferenceError: switchEditors is not defined”I’m investigating further!
*update:
– cleared caches and all from working PC: does not work there anymore :)
– Updated Enfold to latest available
– updated Gravity Forms to latest available
– disabled Yoast SEO (going to disable all other plugins one by one now).Seeing new errors when disabling plugins – just going to mention them here for whatever it is worth:
– Uncaught TypeError: Cannot set property ‘mixin’ of undefined
– shortcode-ui.min.js?ver=1.9.8:1 Uncaught ReferenceError: Backbone is not definedAfter disabling Gravity forms: the editor worked better…. (not completely thought)
This error popped up:
– Uncaught TypeError: Cannot set property ‘isTouchDevice’ of undefinedUpdate 12:12h:
After a minute or two doing nothing I saw this popping up in the Network tab of chrome:jquery.js?ver=1.11.2:4 XHR finished loading: POST “http://site.nl/site/wp-admin/admin-ajax.php”.Update 13:35h:
Copied everything locally. Backup/restore DB: everything works locally.
So for me the problem is not the latest Wp version or the latest Enfold version.
I now have to look for other weird errors :(F.Y.I.: I’m using a child theme.
Found a solution
Apparently sometimes the WP-updates fail to minify everything correctly.
https://wordpress.org/support/topic/visualtext-editor-doesnt-work-wp422-any-browser-any-theme
https://wordpress.org/support/topic/so-it-isnt-bad-to-keep-script_debug-true-in-a-production-blog-right <- this fixes it tooA reupload of all files fixed this weird problem.
What I did:
1) my site is installed in a subdirectory called /site
2a) Copy every file to a new directory /site2
2b) Copy fresh WordPress files, fresh Enfold files, fesh plugin files… through FTP over the old /site2 files
3) rename /site to /site3
4) rename /site2 to /siteHappy Enfolding!
NOTE: probably only step 2b is needed to make this work :)
Hi Alan!
Did you try @Pixelbits suggestions and did you have any luck with it? If you haven’t tried anything yet you could try to just clear your browser cache and reload a few times to see if that helps.
Thanks @Pixelbits for the thorough explanation :)
Cheers!
Rikard
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