Viewing 10 posts - 1 through 10 (of 10 total)
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  • October 27, 2018 at 12:38 am #1026964
    fusionxs

    Hi. I have one page on my website where the Avia Layout Builder fails to load the elements on the page in my WordPress control panel. It is actually the page selected to be my blog page and displays several articles (blog summary). The page is visible on my website (link in the private content field) but I would like to make some amendments for SEO purposes and I can’t access it. All I get is the spinning wheel but the elements never load.

    I have checked your forum and see lots of people have had the same issue. I have tried all the suggested options of disabling all the plugins, clearing the website cache, clearing the browser cache, trying different browsers, etc, but no joy.

    Could you make any suggestions as to what to try next, please?

    October 29, 2018 at 11:34 am #1027456
    Victoria

    Hey fusionxs,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    October 29, 2018 at 2:55 pm #1027583
    fusionxs
    This reply has been marked as private.
    October 30, 2018 at 11:40 pm #1028278
    Basilis

    Hi,

    I enabled debug, please check now if things work as should :)

    Best regards,
    Basilis

    October 31, 2018 at 12:34 am #1028300
    fusionxs
    This reply has been marked as private.
    November 1, 2018 at 6:55 am #1028716
    Rikard

    Hi,

    Thanks for the update, though I get an error when trying to access the login page?

    Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator at your hosting provider to inform them of the time this error occurred, and the actions you performed just before this error.

    More information about this error may be available in the server error log.

    Best regards,
    Rikard

    November 1, 2018 at 6:27 pm #1028923
    fusionxs
    This reply has been marked as private.
    November 2, 2018 at 6:58 am #1029042
    Rikard

    Hi Phil,

    Thanks for that, it’s working now. If you want to use the Layout Builder to edit that page, then you need to unset it in the theme options. Otherwise a default template will be used, could you try that out please?

    Best regards,
    Rikard

    November 2, 2018 at 5:10 pm #1029221
    fusionxs

    Thanks for your help.

    I fully deleted the page (that wasn’t editable) and then recreated it which has resolved the issue.

    Best regards

    November 2, 2018 at 6:25 pm #1029256
    Jordan Shannon

    Hi,

    I’m glad you got this resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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Viewing 10 posts - 1 through 10 (of 10 total)
  • The topic ‘Avia Layout Builder won't load on one page (blog summary page)’ is closed to new replies.