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September 25, 2016 at 2:48 am #691282
I have the latest version and the Enfold Child Theme installed.( Child Theme
Today when I opened up a page I see that the Avia Layout Builder stopped working with pages.I cleared the cache,
Running WordPress Version 4.6.1
Running Parent Theme (Enfold) Version Number is 3.7.1All I get is the spinning Circle when I open up any page.
September 25, 2016 at 10:18 pm #691390Hey Dev_Company,
The latest version is 3.8 go to wordpress > updates > check manually and see under themes if Enfold 3.8 appears. If you do not see the update option in the themme Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.
If it does not help, I am afraid you might need to update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/
Unfortunately not all Server environments are able to make use of the auto update feature provided by ThemeForest :/
Best regards,
VinaySeptember 26, 2016 at 12:59 am #691411OK I updated
Still Spinning Wheel.
Take a look: http://screencast.com/t/Yv5Cr7NSGRj-
This reply was modified 9 years, 1 month ago by
Dev_Company.
September 26, 2016 at 7:16 am #691488Hi,
Try the suggestions found here – http://kriesi.at/documentation/enfold/my-enfold-layout-builder-is-not-loading-properly/
Also please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
JordanSeptember 27, 2016 at 9:50 pm #692425Hey!
Also please check if the advanced layout builder is locked in the theme options.

Best regards,
Vinay -
This reply was modified 9 years, 1 month ago by
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