I have the latest version and the Enfold Child Theme installed.( Child Theme
Today when I opened up a page I see that the Avia Layout Builder stopped working with pages.
I cleared the cache,
Running WordPress Version 4.6.1
Running Parent Theme (Enfold) Version Number is 3.7.1
All I get is the spinning Circle when I open up any page.
Hey Dev_Company,
The latest version is 3.8 go to wordpress > updates > check manually and see under themes if Enfold 3.8 appears. If you do not see the update option in the themme Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.
If it does not help, I am afraid you might need to update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/
Unfortunately not all Server environments are able to make use of the auto update feature provided by ThemeForest :/
Best regards,
Vinay
OK I updated
Still Spinning Wheel.
Take a look: http://screencast.com/t/Yv5Cr7NSGRj
Hi,
Try the suggestions found here – http://kriesi.at/documentation/enfold/my-enfold-layout-builder-is-not-loading-properly/
Also please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
Best regards,
Jordan
Hey!
Also please check if the advanced layout builder is locked in the theme options.
Best regards,
Vinay